People Services Specialist

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.

If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply!

Your role at Cabot

We are seeking a motivated People Services Specialist to join our team and play a key role in shaping the employee experience at Cabot.

This is a specialist role that requires a blend of traditional first line support skills as well as analysis and diagnosis of more complex issues.

In this role, you will provide guidance to HR, employee and manager inquiries through the Workday Case Management system, ensuring HR support is delivered in a timely, accurate, and compliant manner.

As part of this role, you will also contribute to the development, testing and implementation of BAU (Business As Usual) change requests and contribute to People Services project activities where appropriate. Your work will directly contribute to the efficiency and effectiveness of our global People operations.

This is an exciting opportunity to be part of a collaborative team where you can make a meaningful impact while growing your Workday expertise!

How You Will Make An Impact

• Manage incoming HR cases in Workday, ensuring effective triage, prioritization, and resolution in accordance with SLAs.
• Serve as a primary point of contact for employees and managers, providing clear, accurate guidance on HR processes, policies, and transactions.
• Troubleshoot system and process-related issues, supporting end-users and driving timely resolution of inquiries.
• Monitor business processes and master data in Workday to ensure data accuracy, integrity and compliance.
• Participate in the semi-annual Workday release cycle by performing testing of new HCM and Workday Help features and regression testing of basic features to ensure no disruptions to current workflows.
• Develop, test and deploy simple system enhancements.
• Support HR SOX compliance requirements by assisting HR with control execution, training, and internal audit activities as needed.
• Maintain translations of content within Workday (e.g., standard fields, help text, notifications, knowledge articles).
• Contribute to special projects and process improvement initiatives aligned with the People Services roadmap.
• Develop, maintain, and continuously enhance standard operating procedures (SOPs), ensuring People Services documentation and Help articles remain current and effective.
• Conduct periodic I-9 audits and reviews (for US workers) to assess accuracy and completeness in Workday.
• Promote a collaborative and service-oriented team environment, demonstrating a proactive, “can-do” mindset and willingness to support evolving business needs.
• Proactively engage teams/individuals to ensure that changing business needs continue to be met.
  
  

What You Will Bring To Cabot

• Bachelor’s degree.
• 3+ years of experience in People Operations or HR role within a global organization.
• A passion for technology, and a proficiency in HRIS systems, Workday preferred.
• Enjoy finding problems and then coming up with/suggesting solutions – a professional problem solver.
• Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities.
• Organized multi-tasker who can work in fast-paced environment and efficiently prioritize competing demands.
• Superior attention to detail and follow-through.
• Ability to interact and communicate effectively with stakeholders.
• Strong working knowledge of MS Outlook, Word, Excel & PowerPoint.
• Excellent English skills (verbal and written).
  
  

Additional Information

• Permanent contract.
• Working hours: 9:00 - 17:30.
• Health insurance from first day of work.
• Monthly allowance & yearly bonus.
• Hybrid work schedule (3 days on site and 2 days’ work from home).
• Salary:1600 - 2200 EUR Gross. The final salary offer will depend on the candidate’s previous experience and qualifications.
  
  

How We’ll Support Your Success

• Dynamic, Flexible, Hard Working, Team Environment – We are busy, collaborative, growing, and we are doing really meaningful work.
• Hybrid Work Environment – The autonomy to both work from home 2 days a week and develop/sustain colleague relationships in the office 3 days a week.
• Benefits, Vacation, Etc.– We offer a competitive package of benefits.
• Feedback – we are committed to giving and receiving feedback in a direct and open fashion.
• Support– you are part of a team and deserve to feel encouraged and supported. You will be part of a team that cares about you personally and professionally. Our success depends on your success.
  
  

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future.