Program Manager, External Fulfilment Launch

Description

External Fulfillment (EF) is Amazon's strategic solution for expanding fulfillment capacity through partnerships with Third-Party Logistics (3PL) providers. Operating over 30 nodes across Europe, EF integrates 3PL facilities seamlessly into Amazon's network using our externalized Amazon Fulfillment Technology (AFT-X) to deliver the same customer experience as Amazon-operated facilities. With ambitious growth plans to launch additional nodes in 2026 across various building types (TNS, IXD, AWD, 1DC, ACIPS), EF plays a critical role in Amazon's network expansion strategy.

The EF launch process is a complex compound of multiple workstreams/phases, from initial network planning requirements through RFI/RFQ execution, contract negotiations, and operational go-live. Each launch requires careful coordination of stakeholders, adherence to strict timelines, and management of both Amazon-internal and 3PL-specific deliverables, all while ensuring compliance with legal frameworks and maintaining Amazon's operational standards.

Key job responsibilities

Responsibilities

As EF Launch Program Manager, you will be responsible for leading the end-to-end launch of new 3PL nodes, from initial scoping through operational go-live. Key responsibilities include:

• Managing complex multi-stakeholder projects to establish new 3PL operations, coordinating with Network Planning, Finance, Procurement, and Operations teams;
• Leading the RFI/RFQ process to identify and select 3PL partners, including solution design validation and commercial negotiations;
• Overseeing launch execution phases including building setup, systems integration, and operational readiness;
• Ensuring compliance with legal and contractual frameworks while delivering optimal operational performance;
• Contributing to the development of launch playbooks and standards as EF expands into new building types and operations.
  
  

Basic Qualifications

• Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field
• Experience in program management, logistics, operations, supply chain, transportation, or equivalent
• Experience in project management methodologies, business analysis, or process improvement
• Knowledge of advanced English at CEFR level B2/C1
• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Experience delivering projects within scope, time, budget and quality
• Experience and understanding of distribution supply chain, B2B communication (EDI/XML) as well as support function roles;
• Experience and understanding of start-up operations;
  
  

Preferred Qualifications

• Master's degree in Engineering (any domain), Operations, Business Administration, or a related field
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience with documenting accounting conclusions
• Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
• Experience with data analysis (including advanced Excel and database analysis)
• Knowledge of advanced European Language (except English) at CEFR level B2/C1
  
  

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Company - Amazon Europe Core Sarl

Job ID: A3152478