Change Manager – Data Focused

Job Description

Required Skills & Competencies

Strong working knowledge of change management methods, stakeholder engagement, communications, adoption, and readiness practices

Practical experience developing change plans, communication plans, stakeholder maps, training plans, and adoption approaches

Working knowledge of data governance, data quality, data ownership, data stewardship, metadata, reporting, analytics, and data literacy concepts

Ability to translate technical or governance changes into clear business impacts, user behaviors, and role expectations

Strong facilitation skills for workshops, awareness sessions, training sessions, and stakeholder discussions

Strong written communication skills for executive messages, user communications, FAQs, guides, training materials, and adoption updates

Ability to identify change impacts across roles, processes, decision points, tools, responsibilities, and ways of working

Practical experience managing resistance, adoption risks, stakeholder concerns, and communication gaps

Ability to design user-friendly training and enablement materials for business and operational users

Ability to work with senior leaders, middle managers, frontline users, data owners, data stewards, and technical teams

Working knowledge of adoption measurement, feedback collection, readiness assessment, and benefit reinforcement

Ability to simplify data concepts for non-technical audiences

Strong coordination and stakeholder follow-up skills

Responsibilities

Lead change management planning for data-related initiatives

Identify impacted stakeholder groups, roles, behaviors, responsibilities, and ways of working

Assess change impacts related to data ownership, governance, quality, reporting, metadata, data platforms, analytics, or AI adoption

Develop communication plans, engagement approaches, training plans, and readiness materials

Create clear messages that explain why the change matters, what is changing, who is impacted, and what users need to do differently

Design and deliver awareness sessions, training sessions, workshops, and adoption activities

Support data owners, stewards, and business users in understanding their data responsibilities

Support adoption of data governance processes, data quality practices, data tools, dashboards, catalogs, scorecards, or operational workflows

Identify resistance, adoption risks, communication gaps, and training needs

Measure adoption progress through feedback, participation, usage, readiness, or behavior indicators

Work with project, governance, data quality, and DataOps teams to prepare users for go-live and operational transition

Support hypercare, post-go-live adoption, and reinforcement activities

Prepare change reports, adoption summaries, training materials, feedback logs, and lessons learned

Help embed sustainable data behaviors into business-as-usual operations

Qualifications

Bachelor’s degree in Business Administration, Communications, Human Resources, Organizational Development, Psychology, Information Systems, Management Information Systems, Digital Transformation, or a related discipline.

Master’s degree in Organizational Change, Business Administration, Digital Transformation, Human Resources, or related discipline is desirable.

Arabic and English are mandatory.

4–8+ years of experience in change management, stakeholder engagement, communication, training, adoption, business readiness, organizational transformation, or digital transformation.

Experience supporting data, analytics, governance, data quality, reporting, AI, or technology-enabled change is preferred.

Preferred Certifications Include

Prosci Change Management Certification

Certified Change Management Professional, CCMP, from ACMP

Change Management Foundation / Practitioner where relevant

DAMA CDMP Associate or data literacy / data governance training where relevant

Agile, Scrum, or product management certification where relevant

Training, facilitation, or instructional design certification where relevant