Product Designer

Minimum Qualifications

• 3–5 years of experience as a Product Designer within B2B SaaS, Fintech, or complex Marketplace platforms.
• Demonstrated ability to own the full design process ; from mapping user journeys and identifying friction points through to shipping production-ready interfaces.
• Experience designing and validating complex product surfaces (dashboards, analytics, or multi-step transaction flows) through both user testing and visual craft.
• Strong understanding of Responsive Design and Mobile-First principles, ensuring a consistent and usable experience across web and mobile.

Preferred Qualifications

• Experience in Travel Tech or Payments, specifically designing for API-driven products or booking engines.
• Basic understanding of Front-End constraints (HTML/CSS/React) to ensure design feasibility and smooth handoffs to Engineering.
• Experience with prototyping tools (e.g. Figma Advanced Prototyping or ProtoPie) to communicate and test high-fidelity interactions.

About the Job

Bakuun is building the infrastructure that powers global travel distribution, through our suite of integrated solutions from connectivity APIs to marketplace distribution to payment processing.

As a Product Designer, your mission is to make our technical complexity invisible. You will be responsible for the visual language of our products, ensuring that every interface is not only aesthetically refined but also highly functional and easy to navigate.

Responsibilities

• Own user journey mapping across key product surfaces, identifying user goals, pain points, decision moments, and drop-off risks to inform what gets designed and why.
• Plan and conduct usability testing sessions, synthesizing findings, and feeding insights directly back into design iterations.
• Define and refine information architecture and interaction models, ensuring workflows are structured around how users think, not how the system is built.
• Build and contribute to our Design System and UI Kit in Figma, ensuring UI decisions are consistent, scalable, and rooted in real usage patterns across all product modules.
• Develop interactive prototypes that serve dual purpose; testing assumptions with users early and communicating finalised interactions to Engineering and stakeholders.
• Own the handoff process, delivering annotated specs, documented flows, and production-ready assets that give Engineering the full picture of both the intended experience and the visual execution.
• Continuously audit existing product experiences through a UX lens, surfacing usability gaps, unmet needs, and task completion barriers, then driving targeted improvements with measurable impact.