Information Technology Support Engineer

Job Brief:

IT Technical Support is responsible for manage, maintain, and repair IT systems and assets. The responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software

.
Responsibilitie

• s:
  Install and configure users' workstations, software and peripheral devic
• es.Ensure total integrity and security of the systems throughout the compa
• ny.Test and evaluate hardware and software for eventual purcha
• se.Provide technical assistance to company employe
• es.Monitoring server's performance and data links connectivi
• ty.Maintain inventory of supplies related to computer equipme
• nt.Assist in performing and administrating of data backup syst
• em.Monitoring voice recording systems and calls retrievi
• ng.May assist in Tickers and data wall display administrati
• on.May be entrusted with the monitoring of Data Center equipment, including A/C, UPS, safety equipment, e
• tc.Security Cameras monitori
• ng.May assist in Domain administrati
• on.Work closely with the department's sta
• ff.Participates in the development of policies and procedur
• es.Comply with company policies and procedur
• es.Perform additional duties and assignments as request

ed.
Requireme

• nts:
  Bachelor’s degree in Computer Engineering, Network Engineering, or a related engineering f
• ield.Minimum 5 years of experi
• ence.Experience in Windows Platforms &
• Mac.Intermediate knowledge of TCP IP Networks and swit
• ches.Intermediate knowledge of Microsoft Active Dire
• ctoryWell experienced in Managing, Installing of Troubleshooting of Windows Sys
• tems.Intermediate knowledge of CCTV sys
• tems.Experience in Interacting with Vendors for IT Purchases and serv
• ices.Experience in maintaining Inventory, Contracts, other official docum
• ents.Experience in Administration of Network & System Monitoring t
• ools.Experience in Microsoft Office and office 365 S
• uite.Experience in handling IT As
• sets.Strong technical experience in handling IT Hardware and Soft
• ware.Experience in coordinating with Datacenter related activi
• ties.Knowledge in access control sys

tems.Preferred Certific

• ates:MCSE (Microsoft Certified System Engi
• neer)CCNA (Cisco Certified Network Assoc
• iate)MCSA (Microsoft Certified Solutions Assoc