Program Manager

Designation - Program Manager

Business Unit - Higher Education

Department - Program

Experience Range - 5-7 years

Location - Bengaluru, Karnataka

About upGrad:

upGrad is one of India’s leading higher edtech platforms, serving millions of learners across 100+ countries with strong university and industry partnerships. With a mission to enable career success through outcome-driven learning, upGrad is now building its next growth engine focused on undergraduate learners across India.

The Opportunity

In your role as a Manager for Programs, you will be reporting into the Senior Manager or Lead- Programs. The Senior Manager or Lead- Programs is responsible for all aspects of upGrad Programs.

Your responsibility is to discover market opportunities, develop new courses to address these opportunities, bring them to market, drive enrolments, ensure learning outcomes for learners. You will work with the other teams at UpGrad to deliver on these responsibilities. We have specialized teams for course development, course marketing, course enrolments, course delivery and alumni management.

You will be seen to be succeeding in your role if you discover large market opportunities and then build and offer courses for this opportunity. We expect enrolments to scale rapidly and high learning impact.

We currently want to expand our course footprint in the segment of the online and blended courses. And we are looking to go deeper into emerging markets with these courses. These would be your first few responsibilities.

Your Role

• Discover global/local market opportunity for courses: Through understanding trends in the learning market, understanding the offerings of our existing University partners, discovering new University partners who we can partner for courses
• Building new courses/upgrading existing courses with price, markets, value-proposition, differentiators
• Collaborate with University Relations, Learning Design and other relevant stakeholders during Program development phase
• Driving enrolments for these courses by working closely with marketing and sales teams
• Driving enhancing learner outcome projects – job connects, networking opportunities, continued learning

Your Skills and Qualification

• Program Re/Launches: Experience of Programs launched and their market fit/revenues
• Scaling: Experience of scaling a Program by identifying under-served market opportunities
• Sales & Marketing: Experience of driving sales & marketing for Programs with revenue goals
• Innovation/Collaboration: Examples of having driven innovative projects to success by working with diverse teams