ICT Specialist - Systems Support

Job Highlight

The incumbent will work under the overall guidance of the OneGMS Team Lead and in close collaboration with the OneGMS Lead Developer, architect, and solution lead, to implement and maintain key system requirements. They will contribute to the work of a distributed team of developers and system engineers to deliver reliable technical solutions and infrastructure for OCHA’s OneGMS platform and related pooled fund systems. The incumbent will be responsible for developing and optimizing .NET-based application components, ensuring platform availability, security, and performance, and translating business needs into robust, well-documented technical solutions. They will support the adoption of new technologies, tools, and development practices to enhance efficiency, code quality, and overall system effectiveness.

Role Purpose

UNOPS is seeking to recruit an ICT Specialist - Systems Support to support OCHA´s One Grant Management system (OneGMS) and maintain our visualization services. The incumbent must demonstrate skills in designing, building, and maintaining secure, data-driven web applications and APIs that power analytics dashboards and operational tools for humanitarian projects. The role requires assisting in end-to-end delivery across backend services, data integration, and visualization layers, ensuring performance, security, and reliability at scale.

The ICT Specialist - Systems Support will report to the OneGMS Lead Developer under the overall direction of the Lead for OneGMS.

The incumbent of this position will be a personnel of UNOPS under its full responsibility.

Functions / Key Results Expected

The incumbent will be responsible for the following duties:

• Provide direct support to the OneGMS team in gathering, documenting, and translating data integration and visualization requirements into .NET application components.
• Coordinate the preparation and updating of technical documentation, including basic Entity Relationship Diagrams (ERDs), sequence diagrams, API specifications, and deployment notes.
• Develop and maintain RESTful Web APIs using ASP.NET MVC with C# and Entity Framework under the guidance of senior developers.
• Develop the implementation of SQL Server database schemas, queries to shape up server-side filtering, paging, and caching for high-volume datasets.
• Develop responsive and accessible web UI components using ASP.NET and modern frontend frameworks as directed.
• Coordinate in implementing dynamic refresh functionalities for dashboards, widgets, and other interactive user interface elements.
  
  

Education Requirements

• An advanced university degree (Master’s degree or equivalent), preferably in information management, information systems, management, engineering, computer science, physical or social science, or another relevant field, with five (5) years of relevant experience is required; OR,
• A first-level university degree (Bachelor’s degree or equivalent), preferably in information management, information systems, management, engineering, computer science, physical or social science, or another relevant field, with seven (7) years of relevant experience is required.
  
  

Requirements

Experience Requirements

Required:

• Relevant experience is defined as experience building production web apps with ASP.NET, MVC, or C#.
• Minimum two years of development experience of data-driven dashboards and/or interactive reporting within a .NET web application is required.
  
  

Desired:

• Experience in REST API design, Entity Framework, and relational databases (SQL Server) is highly desirable
• A solid experience in data modeling, transformations, and integrating multiple data sources and external APIs is desirable
• Experience in translating complex data needs into pragmatic, maintainable solutions is desirable.