IT Administration and Support Internship (paid)

Salary: 1184,4 EUR/month gross (before tax) for full-time

Location: Vilnius, Lithuania (hybrid)

Schedule: 0,75 - 1 FTE (30 - 40 hours/week)

3 to 6 months contract, depending on preference.

We are Baltic Assist, an outsourcing company specialising in innovative remote career solutions. We provide exciting opportunities on a global level, fostering long-term cooperation between top talent and our partners. By cultivating a desirable environment, our people are empowered to excel and engage with a community of diverse professionals. With a commitment to efficiency and innovation, Baltic Assist aims to be the go-to choice for seeking rewarding careers.

What You'll Be Doing

This is a paid internship designed for students and early-career professionals looking to gain their first work experience in IT administration and support. It's ideal if you're eager to learn how IT works in a business environment, get familiar with real work processes, and build practical technical and organisational skills, while picking up genuine infrastructure experience, a front-row seat to how workplace collaboration and project workflows actually function, and (if you want to take it further) a path into automation and internal tool development.

If the fit is right, this internship could turn into a long-term opportunity with us!

The duration of the internship is a negotiable aspect between 3 and 6 calendar months.

How You'll Spend Your Day

• Resolving IT support tickets - computer troubleshooting and basic technical issues.
• Handling hardware logistics: receiving, shipping, and preparing equipment.
• Assisting with onboarding new employees: setting up accounts, devices, and tools.
• Managing simple administrative tasks, such as assigning projects and users in internal systems (e.g., UKU).
• Helping maintain and prepare IT equipment and internal systems.
  
  

Beyond the daily work, there's an open door into our automation and optimisation projects - still early-stage, so the scope will evolve, but you'll have room to join brainstorming and planning sessions, explore process-improvement ideas, and help build or test internal tools, depending on your interests and skills. This part is optional and shaped by your own initiative, but it's a real chance to get into more advanced territory.

What We're Looking For

• Excellent English communication skills (written & spoken).
• Quick thinker with the ability to adapt to a fast-paced environment.
• No prior professional IT experience required - this is built as a genuine first step.
• Curiosity about how IT operations, business processes, and automation actually work.
• A proactive, self-motivated approach to learning both the technical and organisational sides of the role.
• Comfort working as part of a team and managing your own time.
  
  

What We Offer

• Flexible hours, hybrid work model.
• Open and friendly company culture.
• Friendly, supportive and motivated team to work with.
• Dynamic and modern office environment.
• Freedom to share and implement your ideas.
  
  

At Baltic Assist, we believe that the strength of our team lies in the diversity of our backgrounds and perspectives. We are fully committed to promoting equal opportunities at every stage of our recruitment and selection processes. Recruitment at Baltic Assist is based solely on individual merit, qualifications, and professional competence. Our shortlisting, interviewing, and selection practices are conducted without discrimination on the grounds of gender identity or expression, sexual orientation, marital or civil partnership status, race, nationality, ethnic origin, religion or beliefs, age, veteran status, disability, medical condition, pregnancy or parental status, trade union membership, or any other protected characteristics.

By applying to this position, candidates acknowledge and consent that any information provided during the application process or available on the communication channels through which they were contacted (e.g., LinkedIn, email, or other professional platforms) may be collected, stored, and processed by Baltic Assist solely for recruitment purposes.

Baltic Assist is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). All information collected during the recruitment process will be handled securely and used exclusively for recruitment purposes. Your data will not be shared with unauthorized parties, and it will be retained only as long as necessary for the recruitment process or as required by applicable laws. By applying, you consent to the processing of your personal data in accordance with our privacy policy and GDPR guidelines.