Certification Lead

Position: Certification Manager

Location: Muscat

Qualification: Minimum bachelor’s degree in engineering, Science or Business

Experience: More than 10 years of experience in similar jobs or Sales & Operation Manager. Previous experience in leading large teams and P&L across geographies.

The job incumbent is responsible for all the operational, technical, commercial, financial and administrative activities related to the Business Unit (region) of Bureau Veritas Certification in the area of responsibility and for the monthly reporting on the results and progress.

The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy.

Major Responsibilities

The Certification Manager is responsible for:

• Elaborating of business plan in agreement with organizational objectives.
• Defining Sales, operational and technical KPIs within the action plan.
• Execution and monitoring of operational performance (Sales, Revenue, Productivity Ratio, Operating Profits etc)
• Analyse & Review monthly results and initiate corrective actions (including market / competitors / customers / key events).
• Identifying the business potential for organic and inorganic growth w.r.t existing & new products and markets.
• Recruiting, staffing, qualification, reviewing and training (individual development, motivation, delegation, empowerment, assessment, feedback)
• Provide technical and operational support by coordinating interfaces to responsible organisational units
• Ensure timely reporting by all sub-cons and monitor their payments linked to report submission
• Protect and manage LTO's (Licence to Operate)
• Organise (prepare, execute, follow-up) regular operational meetings with his team
• Create and maintain relationships to large accounts by regular visits
• Elaborate reports on field trips
• Reporting of incidental issues (for example: new developments within the business / products, client feedback and complaint)
• Managing organizational Environment, Health and Safety commitment.
  
  

Criteria For Performance Evaluation (KPIs)

• Sales, Revenue and Profitability (including DSO)
• Driving organic and inorganic growth opportunities
• Develop Large and Extra Large Contracts
• Productivity per head and process optimization
• Customer satisfaction & Delight
• Protect and Manage Licence to Operate
• Effective & timely resolution of internal and external incidents
• Utilization rate
• Cost control
• Success ratio of sales leads generated by his team
• Establishing and implementing HSE (Health, Safety and Environment) enabled work environment.
  
  

Qualification and Experience: Science / Engineering Graduate / Post Graduate with minimum 10 yrs of industry experience with min. 2 yrs experience in conducting 2nd or 3rd party audits.

• Certified Lead Auditor for QMS
• Knowledge of business line, competition etc.
  
  

Skills & Qualities

• Should be a ‘Go to Market’ attitude personnel with ability to connect people, client contacts at higher level & should be able to convert contacts into business.
• Excellent interpersonal skills.
• Should have good leadership skills.
• Should be able to manage a team.
• Good communication and presentation skills.
  
  

Your career is about more than building a resume — it’s a chance to #LeaveYourMark. Guaranteeing quality, ensuring health and safety, mitigating risks and improving performance, as well as environmental protection and social responsibility…this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company where you can thrive while positively contributing to transforming the world in which we live.

#ShapingaWorldofTrust