Performance Improvement Coordinator

Company Description

Khadoom is Qatar’s first AI-powered personal assistant, focused on simplifying everyday life for customers across the country. The platform supports a wide range of services, including on-demand delivery, pet care, grocery shopping, and personal shopping. By combining advanced technology with reliable service providers, Khadoom aims to make daily tasks faster, easier, and more convenient. The company is growing rapidly and offers opportunities for professionals who want to contribute to innovative, customer-centered solutions in Doha and beyond.

Role Description

📍 Location: Lusail, Qatar

💰 Salary: QAR 2,000 – 3,000 per month

Are you passionate about helping people perform at their best? Do you enjoy working in a fast-paced environment where your efforts make a real impact?

At Khadoom, we’re looking for a Performance Improvement Coordinator to work closely with our driver fleet, helping them improve performance, maintain high service standards, and deliver an outstanding customer experience.

✅ Monitor driver performance using operational KPIs and reports.

✅ Coach and motivate drivers to improve productivity and service quality.

✅ Identify performance gaps and implement improvement plans.

✅ Conduct one-on-one performance discussions and follow-ups.

✅ Ensure compliance with company policies and operational standards.

✅ Work closely with the Operations team to resolve performance issues.

✅ Prepare reports and maintain accurate performance records.

✅ Foster a positive, accountable, and high-performing driver culture.

✔ Is currently residing in Qatar with a valid QID (mandatory).

✔ Has excellent communication and people-management skills.

✔ Is organized, proactive, and solution-oriented.

✔ Can work confidently in a fast-moving operational environment.

✔ Is comfortable using Microsoft Excel and other MS Office applications.

✔ Fresh graduates are encouraged to apply! Training will be provided for the right candidate.

🇬🇧 English – Required

🇮🇳 Hindi – Required

🇵🇰 Urdu – Preferred

✨ Be part of one of Qatar’s growing technology-driven service companies.

✨ Work in a collaborative and supportive team environment.

✨ Gain valuable experience in fleet operations and performance management.

✨ Enjoy opportunities for professional growth and career development.

📍 Work Location: Lusail, Qatar

⚠ Please Note: Only candidates who are currently in Qatar with a valid QID will be considered.

📩 Ready to make an impact?

• Apply through LinkedIn today. We look forward to welcoming passionate and driven individuals to the Khadoom team!