IT Engineer

Position: IT Executive

Location: Muscat

Qualification: Bachelor’s/ master’s degree in IT/computer science or equivalent. Technical Certification like CCNA, MCSE, ITIL etc would be advantageous.

Experience: Minimum 5 Years of prior IT field experience in networking and system configuration for established organizations.

Skills Required:

Excellent interpersonal skills
Should have a pleasing personality
Good communication and presentation skills.
Able to work under stress
Project management skills
Willing to travel within the region on a regular basis

Experience:

LAN, WAN and Network security experience
Server Hardware and Operating systems
Outlook/Office 365/Lotus Notes , experience on mailing system
Backup and restore , design and implementation
Database Management
Active Directory setup management.
Work Experience on PRI lines , EPABX systems
Work experience on conferencing solutions
NAS / Storages
Experience in Graphic design / cloud /web solutions
Corporate and third party application support
Cyber Security

Roles and Responsibilities:

Helpdesk Management
2nd level support for Server activity, Internet lease line, MPLS n/w and decentralize n/w setup
Backup and restore of server data
Hardware troubleshooting and part replacement
Office 365/ Lotus server user management
Inventory Management
Support for HO projects like Siebel patch management, Training setup, configuration of prerequisites for HO applications
Visit to Regional area offices for IT support, LAN Cabling, convert systems in AD domain
Active Directory Management
Corporate and third party application support
Patch management for operating system, antivirus etc.
Support for UPS, inverters, EPABX systems, PRI lines, photocopy and printers etc.
IT support to acquired company, BV lab (considering above all points)
Support to WebEx and teleconferencing
Support to cloud / web solutions.
Ensure availability and security of systems aligned to agreed business requirements
Keep technology state of the art, consistent with business requirements
Assess, select and manage technical external support
Provide second / third level support
Collect information on latest developments in area of responsibility
Identify, communicate and correct system failures and inefficiencies
Provide technical support to consultants and project leaders
Ensure operation of technical systems consistent with policies and procedures
Ensure adequate documentation of systems
Contribute to development service level agreements in agreement with supervisor and business
Ensure compliance with policies and procedures
Provide IT Support when and where needed across the region/zone
Call logging on Unicenter Service Desk and tool set
Interface with other regional departments, HR and Finance
Participate in Projects upon request of IT/IS management
Discrete and respectful use and attitude towards sensitive(personal) information, obtained on request or in the line of duty
Ensure clear communication

Your career is about more than building a resume — it’s a chance to #LeaveYourMark. Guaranteeing quality, ensuring health and safety, mitigating risks and improving performance, as well as environmental protection and social responsibility…this is what Bureau Veritas is about. Join an inclusive, flexible and diverse company where you can thrive while positively contributing to transforming the world in which we live.

#ShapingaWorldofTrust

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