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You will have the following responsibilities
- Build and maintain strong relationships with existing and prospective clients across institutional, U/HNWI, EAM & family offices, and private client segments.
- Deliver high-quality client support by understanding client needs, responding to inquiries, and collecting market feedback to improve service offerings.
- Support the onboarding of new clients in close cooperation with Compliance, ensuring an efficient and seamless due diligence process.
- Advise clients on crypto-financial services, including brokerage, trading, custody, lending, and staking.
- Ensure adherence to Swiss regulatory requirements and internal compliance standards in all client interactions.
- Assist with business development initiatives, including sales campaigns, client events, and other relationship-building activities.
- Continuously develop expertise in crypto finance, blockchain technology, and digital assets through training and self-education.
What you bring along
- Commercial apprenticeship or Bachelor's degree in Business, Finance, Economics, or a related field
- 1–3 years of experience in relationship management, private banking, wealth management, or financial services; experience in the Swiss financial sector is an advantage.
- Strong interest in crypto finance, blockchain technology, and digital assets.
- Basic understanding of Swiss AML regulations and compliance requirements; willingness to deepen regulatory expertise.
- Client-oriented, motivated, and reliable team player with excellent communication and interpersonal skills.
- Organized, proactive, and able to perform effectively in a dynamic, fast-paced environment.
- Passion for continuous learning, innovation, and delivering outstanding client service.
- Professional fluency in English and German; additional languages are an advantage.
- Flexibility to support client events and occasional evening or weekend activities.
What we offer
- Expertise: Work with crypto native experts
- Culture: Positive and supportive team culture that relies on common goals, ambitions and values
- Activities: Regular team events and activities
- Ownership: High level of autonomy and responsibility
- Crypto Salary: Option to get a part of your salary in Bitcoin and/or Ether
- Fitness: Sport over lunch activities
- Location: Office location in crypto valley right next to the train station of Zug
- Workation: Enjoy the flexibility of working across designated EU countries, with up to 10 days a year to combine work and travel
Please note that for this position, only direct applications with a valid working permit for Switzerland will be considered.
Key Skills
Ranked by relevance
blockchain
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- Posted
- Jul 09, 2026
- Type
- Full-time
- Level
- Associate
- Location
- Zug
- Company
- Bitcoin Suisse AG
Industries
Financial Services
Categories
Sales
Customer Service
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3 roles aligned with this opportunity
View Job Details
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2026-07-07
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