Junior Technical Consultant | NCU

Protecting one billion people from cyber threats? If you feel like this proposition is rather exciting than scary, come on board and grow with us.

Whalebone is a global company working on user-centric cybersecurity products for telcos, ISPs, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno, Czech Republic.

At this point, Whalebone has 400+ customers in telecommunications and corporate sectors (A1 (America Movil), O2 Telefónica, Tele2, Panasonic, Bauhaus, and many others) around the globe. With nearly 100 team members of multiple nationalities, Whalebone ranked among Deloitte’s fastest-growing technology companies in Central Europe.

We create cybersecurity products that people can actually use. We protect users against malware, phishing, and online fraud directly on the network level - without requiring them to install anything. Thanks to this approach, we already protect tens of millions of people worldwide.

Apply now and start your career while helping us protect the online world around us!

Responsibilities

• Support the deployment and integration of Whalebone solutions into customer environments.
• Assist with product configuration, testing, troubleshooting, and validation during customer implementations.
• Work closely with experienced Technical Consultants, Engineering, Product, and Customer Excellence teams to ensure smooth project delivery.
• Help customers resolve technical issues and provide post-deployment technical support.
• Learn about customer infrastructures and gain hands-on experience with Linux, networking, DNS, and cybersecurity technologies.
• Assist in creating and maintaining technical documentation and implementation guides.
• Participate in customer meetings and gradually take ownership of technical tasks as your experience grows.
• Occasionally travel to customer sites when needed.
• Continuously develop your technical skills and contribute to improving our implementation processes.

Requirements

• Basic knowledge of Linux administration.
• Understanding of networking fundamentals (TCP/IP, DNS, HTTP).
• Interest in cybersecurity and modern networking technologies.
• Strong analytical and troubleshooting skills.
• Good communication skills and willingness to work with customers and cross-functional teams.
• Proactive attitude, curiosity, and eagerness to learn.
• Fluency in English.

Nice to have

• Hands-on Linux experience through university, internships, personal projects, or a homelab.
• Basic understanding of DNS and internet protocols.
• Familiarity with Docker.
• Basic scripting skills (Python or Bash).
• Experience working with REST APIs.
• Basic knowledge of network administration (routing, switching, firewalls).
• Interest in network security technologies or DNS resolver solutions (Knot, Unbound, PowerDNS, etc.).

What you'll get

• Mentoring from experienced Technical Consultants and Engineers.
• Hands-on experience deploying cybersecurity solutions for leading telecom operators and enterprise customers worldwide.
• A great opportunity to build expertise in Linux, networking, DNS, and cybersecurity.
• A clear development path towards Technical Consultant and Senior Technical Consultant roles.
• An international team where you'll learn quickly, work with modern technologies, and make a real impact from day one.

Why work with us?

• Meaningful job - protecting everyday people against malware and hackers all around the globe.
• Rewarding financial package, including the possibility to choose ESOP as a benefit and a motivating flexible part of the remuneration reflecting long term results.
• You will be supported to learn, grow, and gain new experience with us!
• Your opinion will matter to us - discuss your ideas and feedback directly with the CCO or CEO if you feel like they should hear them.
• Access to wellbeing support through Hedepy

Position details

• Work setup: Remote
• Location: Latvia, Lithuania, Estonia
• Job type: Contract (Freelance/B2B type of cooperation)