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PROJECT INFORMATION:
The role of a Network Operations Engineer is responsible for the Day-to-Day availability of the production network which includes all aspects of the Data, Voice and Contact Center Services capabilities. You will work closely with a mixture of Internal and External resources including Vendors/Partners to provide Level 2 support.
Tasks:
- Industry: IT Technology
- Cooperation: long-term
- Location: Gdańsk (on-site)
- Type of assignment: B2B
- Start: January/to determinate
- Working hours: 12:00-21:00 (continuous work 4 days on/2 days off)
The role of a Network Operations Engineer is responsible for the Day-to-Day availability of the production network which includes all aspects of the Data, Voice and Contact Center Services capabilities. You will work closely with a mixture of Internal and External resources including Vendors/Partners to provide Level 2 support.
Tasks:
- Providing second-level network Incident Management and Patch management
- You will also work on service restoration, sustainability, and proactive service improvement.
- Participating and at times leading Major Incident conference calls and can identify required resources. Provide full Root Cause Analysis for any production outages.
- Implementing repeatable move, add, changes for LAN, WAN, security, wireless, remote access, load balancing, and cloud connectivity.
- Functioning as a point of contact for other engineers for Incidents and Changes
- Employing production monitoring tools to ensure that all systems are running and available.
- 3+ years of experience engineering large complex enterprise environments.
- Knowledge of Carrier Services – SDWAN & WAN Circuits, MPLS, VPNS, VRFs, DWDM, Frame Relay, Point to Point.
- Expertise with Network Operating Systems (IOS, Aruba OS).
- Familiarity with IT governance standards and compliance including ITIL and SOC.
- Strong customer service skills. Good temperament, ability to handle stressful situations, and provide customer-facing support in a professional manner.
- Strong analytical skills, able to use complex data to find opportunities, recognize problems and draw logical conclusions.
- Experience with working as part of a Global 24*7 support model.
- Certifications: Network +, CCNA, CCNP.
- Knowledge of networking infrastructure suppliers and service offerings including; Cisco, Aruba, Checkpoint, Fortinet, Riverbed, Zscaler.
- Demonstrable understanding of network load balancers and firewalls.
- Experience with monitoring applications such as SolarWinds & Riverbed.
- Ability to produce and present technical information to both technical and non-technical personnel.
Key Skills
Ranked by relevance
aruba
wan
wireless
fortinet
cloud
ccna
itil
vpns
mpls
lan
ios
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- Posted
- Dec 20, 2024
- Type
- Full-time
- Level
- Not Applicable
- Location
- Warsaw
- Company
- emagine
Industries
IT Services
IT Consulting
Categories
Other
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