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At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
The Network Engineer is responsible for managing day to day support of operational tasks, requests, incidents, and changes meeting customer’s requirements and agreed service levels. Perform and support regular preventive maintenance tasks.
The Activities Include
The Network Engineer is responsible for managing day to day support of operational tasks, requests, incidents, and changes meeting customer’s requirements and agreed service levels. Perform and support regular preventive maintenance tasks.
The Activities Include
- Respond and handling of customer requests/queries
- Incident resolution
- Change and Service Request fulfilment
- Problem ticket closure
- Preventive maintenance tasks fulfilment
- Vulnerability assessment
- to assist the Team Lead/Operations Manager to train and guide junior team members
- Develop and enhance NOC team capability
- Analysing, troubleshooting and correcting network problems remotely and on-site
- Responsibility for documenting incident RCA report the configuration of the system and (network) system performance tuning
- Responsibility for security compliance, patching, health check & hardening remediation
- Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems
- Performing standard or project change request as per change window
- Provide on-call 24 x 7 support on a rotating basis
- Responsible for applying operating system updates, patches, and configuration changes
- Perform Preventive Maintenance
- Participate in customer weekly sessions
- Degree in Computer Science / IT or equivalent
- Minimum 3 years of experience in Network support and maintenance (LAN/WAN/Cloud)
- Minimum CCNA Certified
- Experienced in network/security administration in enterprise DC and Public Environment
- Experiences in supporting firewall /network product such as Cisco routers & switches, Cisco Firewalls, Cisco ACI, Aruba, Infoblox, Citrix load balancers, Solarwinds etc
- Experienced in troubleshooting system and network problems, diagnose and solve hardware/software issues, analysing system logs and identifying potential issues/incident
Key Skills
Ranked by relevance
firewalls
vulnerability assessment
firewall
switches
routers
citrix
aruba
ccna
aci
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- Posted
- Dec 27, 2024
- Type
- Full-time
- Level
- Entry
- Location
- Singapore
- Company
- Singtel
Industries
Telecommunications
Categories
Information Technology
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3 roles aligned with this opportunity
View Job Details
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Network Administrator (All Genders)
2026-05-28
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Telecommunications
Information Technology
View Job Details
Related
Network Security Specialist N2
2026-05-24
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View Job Details
Related
Network Technician – 3rd level support
2026-05-19
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