SENIOR PROGRAM MANAGER

Senior Program Manager

EuroBonus is SAS’ main tool for creating loyalty. We have 8 million members and are considered one of Europe’s leading loyalty programs with a highly engaged member base. Members of the program can gain levels and benefits and earn points that they spend on flight tickets, upgrades and other awards that can be bought for points.

In addition to flying SAS, points and benefits can be achieved by engaging in the program through our many partners, both within the airline and travel industry and beyond. Points are earned on credit cards, hotel stays, rental cars, shopping and other products and services that our members interact with daily. Points can also be used to purchase products and services from many of our partners.

Besides from driving loyalty to SAS, EuroBonus is a profit center that generates revenue from commission and selling points to partners.

We are looking for a strategic, analytical, and driven person to ensure attractive and engaging development of the program. This person will work with the overall strategic direction of the EuroBonus program and drive key strategic projects that will define the future of EuroBonus.

EuroBonus consists of two teams: EuroBonus Program, responsible of the program structure, benefits and earn and use of points on flights, and EuroBonus Partners, responsible of the EuroBonus partnerships that our members can interact with in everyday life. The two teams work tightly together, and the position supports both teams. The position reports to Head of EuroBonus Program.

Challenges You Will Work On

• Manage key strategic projects
• Guide the strategic path of EuroBonus, and ensure coherence and right prioritization amongst the many developments within EuroBonus
• Input and feedback to colleagues in EuroBonus Program and Partner teams, so that all work is aligned to the above
• Participation in EuroBonus management team, together with Head of EuroBonus Program, Head of EuroBonus Partners and Senior Analytics Manager
  
  

Skills

To be successful, we believe you should have:

• Strong strategic and commercial mindset, with both the ability to see what is important in the big picture and the interest to optimize key details
• Ability to compile information in a structured way and develop evidence-based recommendations for management on various levels
• Advanced analytical skills, ability to compile and draw conclusions from large amounts of information in a structured way and, based on data, conceptualize ideas and recommendations and make them happen
• Advanced business case development, analysis in Excel and presentation of results and evidence-based recommendations for management on various levels
• Strong interpersonal, communication and collaboration skills with both internal and external parties
• Independent with high personal drive and can-do attitude, with capability to take own initiatives and prioritize own work
  
  

Qualifications

• University degree
• 5+ years of relevant professional experience
• Proven track record of commercial concept/portfolio ownership, successfully setting the strategy and meeting challenging targets
• Proven successful track record of leading complex projects in a matrix organization
• Experience from the loyalty and airline industry is a plus
• Experience of e-com is a plus
• Experience from agile principles and methodology is a plus
• Experience from leadership and/or coaching is a plus
  
  

Personal Qualities

• Curious and eager to understand what drives result and customer impact
• Highly result- and execution-orientated
• Passionate about managing cross-functional projects and teams
• Structured, analytical and flexible problem-solver
• High degree of independence, personal drive and capability to take own initiatives
• High social competence – a solid team player with positive attitude and the ability to motivate and interact with different departments
• Ability to have work on multiple things in parallel and plan and prioritize your own work
  
  

Why SAS?

Benefits

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including:

• Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
• Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga.
• Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals.
• Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running, tennis, outdoor gym sessions, kayaking, and stand-up paddling with equipment available free of charge.
• Convenient Commute: Benefit from a non-stop bus service connecting our office to Central Station, Solna station, and commuter trains, alongside a network of cycle paths.
  
  

Is this you? If so, come fly with us!

If you have questions about this position, you are warmly welcome to contact Olivia Wasniewski, Head of EuroBonus Program, at [email protected] Please send your CV as soon as possible. Interviews are conducted continuously, and the position may be filled before the application deadline (2025-01-12). We look forward to hearing from you!