Product Manager - Platform Automation

Who are Heidi?

Heidi is on a mission to half the time it takes to deliver world class care.

We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world.

Today, we have a suite of tools that modernize documentation. Tomorrow, we’ll equip every healthcare org with AI assistants that undo the tediums of clinical & non clinical work.

Our team is a potent mosaic of sage, accomplished leaders & brilliant polymaths hungry to prove it. We achieve in 6 months what it takes our competitors 4 years to do.

We’ve raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and in the midst of our next raise, with an ambitious global go-to-market strategy starting with the US & UK.

We are seeking a Product Manager for Platform Automations to join our dynamic team as we move into hyper growth!

This position can be based in Melbourne or Sydney

What you'll do:

• Work with LLMs to Create Intelligent Systems: Develop AI-driven operating systems with goals, objectives, and recursive behaviours to complete complex tasks efficiently.
• Consider Medical Context in Product Development: Ensure that the medical context is embedded in the product, including monitoring performance, creating validation steps for high risk tasks and measuring clinical risk.
• Rapid Iteration with Users: Work closely with clinicians and users to iterate on the product as quickly as possible, ensuring we build the most effective version of these systems.
• Engage Partner EHR Systems: Work with our Integration team to utilise our partner Electronic Health Record (EHR) systems' read and write APIs and incorporate them seamlessly into automation workflows for deeper integration and extension.
• Obsess Over Product Craft and User Experience: Have an obsession for product craft, especially around UX, UI, and design, which defines Heidi Product Managers.
• Measure and Monitor Performance: Measure and monitor the objective performance of what you ship to ensure we continuously grow faster and increase user retention.

What we'll look for:

• 3-5+ years of product management experience, ideally at a high-growth SaaS startup.
• Proven ability to ship 0-1 products, deeply involved in the entire life cycle from idea to launch.
• Strong technical background, ideally as a product engineer. You’re well-versed in software development and UX design principles.
• Detail-oriented and relentless in your pursuit of quality—nothing falls through the cracks.
• Analytical problem-solver who makes data-driven decisions.
• Excellent communicator and collaborator across technical and non-technical teams.
• Comfortable taking on multiple roles, wearing different hats, and solving shifting challenges.
• Passionate about healthcare—although specific industry experience isn't required, your desire to impact patient care should be.
• Having experience as a clinician is a nice-to-have but not required

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:
• We are relentless owners, we take full accountability for our work, embracing victories and setbacks.
• We are clinical inventors, guided by an unwavering moral compass and grounded in data-driven truths.
• We are humble winners, pursuing success with a stoic determination while remaining warm and humble with each other in victory.
• We are confident explorers, welcoming uncertainty with open arms; thriving in uncharted territories and excelling in low-context environments.

Why you will flourish with us 🚀?

• Flexible work with a 50% hybrid environment
• Additional paid day off for your birthday and wellness days
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!