Business Product Manager - Regional Logistics

We are looking for self-driven individuals to join our team in shaping the future of courier delivery services across Asia markets. The stiff-neck competition and unique operating environment in each market makes this role a highly challenging and fulfilling one. You will be responsible for understanding business operations and requirements, identifying product solution opportunities, designing and implementing the end-to-end logistics solutions (from both business operations and systems perspective)

• Engage local and regional stakeholders to understand business requirements and explore any new strategic opportunities in cost savings, service quality improvement and experience enhancement
• Work closely with functional leads and local product counter-parts on the details of business context and impact evaluation. Deliver clear and comprehensive Business Requirement Documents (BRDs) with simplified product solution for business alignment and engineers’ reference
• Plan the logistics product roadmap based on the requirements gathered from internal and external stakeholders. Exercise sound judgement in prioritising product features in roadmap (based on data analysis of business value and impact, technical feasibility, development resource planning and implementation schedule)
• Prepare User Acceptance Test (UAT) scenarios, coordinate the testing and live releases
• Drive successful solution implementation and adoption with internal training, deployment planning, day-to-day support, feedback gathering, etc
• Own the product lifecycle process - analysing data to gather insights on product adoption/improvements, tracking KPIs, and proposing further iterations

Requirements

• Bachelor Degree in Computer Science, Information Systems, Business (Operations Management), Supply Chain Management, Mathematics, Industrial System Engineering or other Engineering degrees is preferred but not required
• Minimum 1 year of working experience in product management (ideally in a technology or logistics environment)
• Cross-disciplinary understanding of business functions (such as logistics, warehouse, marketplace operations, accounting, finance) and/or information systems (such as information exchange, data structure) is a plus
• Strong data analytical skills with proficiency in tools like SQL, Python is a plus
• Able to communicate complex ideas concisely and effectively (both verbally and in writing), to stakeholders at all levels