Digital Optimisation Manager

Brief Description

The role

In this role, you'll lead our ambitious A/B testing program, focused on optimizing digital journeys for various insurance products. Your aim: boost conversion rates, revenue, and efficiency while prioritizing customer experience. As the A/B testing champion, you'll collaborate closely with product owners, underwriters, and marketing experts to execute tests effectively. You'll oversee test implementation in a regulated environment and continuously refine our testing process. Your mission? Cultivate a culture of experimentation and drive ideation for future tests.

• Ownership of A/B testing program and capabilities
• Ownership of complex end-to-end testing process from ideation to analysis
• Work with stakeholders from across the business to identify opportunities for A/B testing
• Develop proposals for optimisation projects for a broad range of internal stakeholders
• Work with UX/UI Specialists, Developers and Testers to build and deliver tests
• Implement tests via A/B testing software
• Monitor ongoing tests and provide frequent reporting on progress
• Deliver concise and engaging analysis and reporting on concluded tests for a wide range of audiences
• Ensure business and compliance approval of all optimisation projects
  
  

What Experience You’ll Bring

• Familiarity with A/B testing in a digital environment
• Google Optimize, Adobe Target or similar digital optimisation software
• Google Analytics (Google BigQuery, Google Data Studio highly regarded)
• Basic understanding of statistical concepts behind A/B testing
• MS Excel
• HTML and Javascript knowledge highly regarded
• Agile experience highly regarded
  
  

Our Perks

Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The Benefits Of Working At A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
  
  

About Us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
  
  

Applications close: 15 January 2025