Senior Service Delivery Manager

JOB DESCRIPTION:

Role: Service Delivery Manager

Location: Singapore

Roles and Responsibilities:

• Delivery Management/Project Management
• Stakeholder Management
• Incident and Problem Management
• Change Management
• OSS Training and Support
• Performance Monitoring an
• Reporting
• Resource Management
• Vendor Management
• Compliance & Security
• Team Leadership
• Crisis Management
• Continuous Improvement

Skills:

Good to have Oil and gas experience

Infra support knowledge (L1, L2 and L3)

End user computing and Networking

Service Operation

Image management

Experience in running On-site support service and IT Centre