Ecommerce Project Manager

Main Responsibilities:

• Project Management: Manage projects or sub-projects, maintain project status and related documentation, coordinate project-related activities including planning timelines, scheduling meetings, coordinating resources, and tracking performance.
• Analysis and Design: Coordinate meetings and interactions with business users to define and structure requirements. Participate in the analysis, definition, and documentation of requirements. Lead the creation and documentation of detailed solution designs that align with the existing technical environment.
• Application Development: Interact with vendors to convert designs and technical specifications into computer programs following programming standards and best practices.
• Testing and Documentation: Perform data migration, cleansing, and review of code and related documentation as required.
• Technical Production Support: Monitor the performance of production applications and provide necessary support. Respond to inquiries from users regarding errors, problems, or questions about programs. Train technical support staff to use, test, and support programs. Help structure the technical support of Retail applications.
• Program Deployment: Create deployment packages and related documentation. Facilitate the transition of programs from development into production.
• Coordination: Coordinate with regional/local teams to transfer project ownership towards local support and maintenance.

Key Competencies:

• University degree in Computer Science or related field.
• Excellent spoken and written Japanese, fluent in English.
• Excellent communication skills, experience working directly with end users, understanding business requirements, and translating them into solutions.
• Curious, pragmatic, and proactive with the ability to work independently.
• Structured and able to provide regular and consistent reporting.

Technical Skills:

• Understanding of technical environments (MS SQL, BI, etc.) and ability to help structure technical support.
• Understand CRM Multi-Channel Integration (e-Commerce / Retail / Social CRM).
• Familiar with social CRM IT Projects (LINE CRM Integration).
• Strong functional understanding of retail business and Digital/CRM topics.
• Good design skills – ability to structure and formalize requirements with key users and translate them into detailed designs for vendor quotation and development.
• Ability to evaluate emerging technologies and provide thought leadership and perspective.

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.