ICT-netwerkspecialist

Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award winning international 3PL logistics company serving many renowned brands across various consumer goods industries.

We leverage our experience and knowledge built over many years, passed from team members to team members, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first ... since 1862.

Do you believe that your work can make a difference in other people’s lives and contribute to the success of an organisation and its clients? At Bleckmann, we do.

The Network Engineer is responsible for the design, development, implementation, documentation, and maintenance of effective network/security systems to meet business and strategic goals. Lead network/security standards and operating procedures for IT staff and customers.

Roll & Responsibilities

• Design, develop, and document network/security systems that enhance user expertise with regards to IT applications and systems. May provide training of IT staff and customers. Develops standards. Designs and prepares instructional manuals, video tutorials, and classroom sessions in support of developed solutions.
• Work with external vendors to adhere the SLA on f.i. VOIP or hosted Avaya PABX solutions & Cato Networks SASE.
• Provide 3rd line support and assist Infra-Support teams for L1/L2 type support if needed. Work with IT staff and customers to analyze and solve business problems using network/security solutions. Works on complex and high impact issues. Understands business objectives and problems, identifies alternative solutions, performs feasibility studies, cost/benefit analysis and suggests the best course of action.
• Contribute to cross functional project teams that address customer initiatives or IT infrastructure needs. May develop and disseminate training in areas of focused responsibility to IT staff and customers.
• Provide problem resolution of reported network/security issues reported via IT team members, automated notifications, and IT Request system in compliance with applicable SLA (Service Level Agreement). Provide support to junior staff members who cannot find resolutions to open issues.
• Provide problem resolution of reported system/security issues reported via IT team members, automated notifications, and ITSM in compliance with applicable SLA (Service Level Agreement). Provide support to junior staff members who cannot find resolutions to open issues.
• Being part of the monitoring team to keep our monitoring system up to date
• Conduct incident investigation. Conduct detailed troubleshooting of incidents and upgradation and provide technical solutions to a wide range of difficult problems
• Review change requests, execute complex changes, and prepare for the CAB meetings.
• Participate with root cause analysis work groups for Server or Cloud related incidents

Required Qualifications:

• Bachelor’s degree in Computer Science. IT or related field
• 10 + years of technical experience in the area of network/security where expertise has been gained in problem solving techniques, design methods and driving for results
• Network design methods
• Technical writing for internal/external department use
• Customer focus through training or experience
• In-depth process documentation and review
• Analytical problem solving techniques and application to IT issues
• Communicative, proactive skillset to be able to negotiate with peers and customers
• Dynamic personality, Dealing with Ambiguity
• Be open to investigate and manage new Technology
• ITIL Knowledge (Incident, Change, Problem mgmt. in particular)
• You are a stress resistant and flexible team player.
• You are in possession of a valid license in order to visit other Bleckmann Sites if needed.
• Dutch and English knowledge

Additional Preferred Skills and Abilities

• In depth layer 2 / layer 3 knowledge
• Exterme Networks Wifi (wireless LAN controller)
• SASE (Cato Network) / NextGen firewalls knowledge

HPe/Aruba - CCNA/CCNP (Cisco Certified Network Professional) certifications

• MS Azure (WAF, Azure Tenant related network configurations)