UX/UI Designer

Candidate Minimum Qualifications

• Bachelor’s degree in UX/UI Design, Graphic Design, Human Computer Interaction, or a related field.
• Active Certifications in User Experience design, such as Certified User Experience Analyst (CXA) by Human Factors International (HFI) - Focuses on advanced UX strategies and aligning UX design with business goals, UX Design by Google, Nilesen Norman Group certifications, or equivalent.
• A minimum of five years of experience in UX/UI design with a proven track record of designing and delivering user-centric digital solutions.
• Experience in creating wireframes, prototypes, and mockups tailored to user needs preferably in the agriculture, insurance, crop insurance, public service or financial services industry.

Additional Skills & Experience

• Experience conducting user research and usability testing preferably with producers/farmers, agents and agriculture stakeholders.
• Strong portfolio demonstrating expertise in designing complex data-driven platforms, preferably within the public sector, citizen services, agriculture, or insurance context.
• Familiarity with SAAS P&C insurance platforms, especially in designing interfaces and workflow policy, billing, and claims management.
• Proficiency in industry-standard design tools and software, with a strong understanding of user experience principles and best practices
• Experience in responsive design and accessibility standards (WCAG).
• Familiarity with, ensuring alignment with Canadian data privacy laws (e.g., Saskatchewan’s Freedom of Information and Protection of Privacy Act).
• Strong understanding of data visualization techniques.
• Experience collaborating with stakeholders including employees, external vendors, advocacy groups (e.g. producer or commodity organizations) and government agencies.

Job Descriptions

• The selected candidate will provide the following deliverables / artifacts:
• Conduct user research to understand the needs, pain point, and behaviors of diverse user groups, including internal stakeholders and external customers."
• Gather feedback via interviews, surveys, focus groups, and usability testing"
• Create detailed user personas and journey maps to guide the design process"
• Design intuitive, user-friendly interfaces for the primary platform and other tools or systems within the program."
• Work collaboratively with implementation partner to develop wireframes, prototypes, and mockups to communicate design concepts effectively"
• Ensure the designs are aligned with accessibility standards (e.g., WCAG compliance)"
• Collaborate with developers to ensure accurate implementation of the designs"
• Create and maintain a comprehensive design system, including components, system guides, and interaction patterns, to promote consistency across all systems and projects"
• Define and document design principles, tones and guidelines for use by other teams"
• Work with the branding teams to ensure alignment with the organizational visual identity"
• Partner with product managers, business analysts, developers, solution providers, implementation partners and other stakeholders to align design work with business goals and technical feasibility."
• Participate in workshops, brainstorming sessions, and review meetings to co-create solutions."
• Provide expert guidance on best practices in UX/UI design to support overall program objectives."
• Conduct usability testing on prototypes and final design to identify and resolve issues early in the development process"
• Use data from analytics tools and user feedback to refine and improve designs iteratively"
• Assist in integrating new tools, technologies, and systems into the business ecosystems by ensuring a seamless user experience across all the platforms"
• Ensure scalability and adaptability of the design to accommodate future enhancement and integrations"
• Document design decisions, research findings, and testing outcomes for future reference and stakeholder communication"
• Provide regular updated to program leadership on progress, challenges, and key achievements"
• Train internal teams on the design system and UX/UI best practices to ensure long term sustainability"
• Create guides and resources to support the organizations ongoing design efforts"