UX-UI Designer

On behalf of our public sector client, Affinity is looking for a UX-UI Designer to support our large-scale business modernization program. This role extends beyond designing a single technology platform; the designer will work on multiple projects, tools, and systems to establish a cohesive and unified user experience across all touchpoints.

Responsibilities:

The UX/UI Consultant will play a critical role in the success of the Business Modernization program by designing user-centric experiences that drive efficiency, usability, and consistency across organizational tools, systems, and platforms. The scope of work includes, but is not limited to, the following requirements:

• User research and analysis

o Conduct user research to understand the needs, pain points, and behaviors of diverse user groups, including internal stakeholders and external customers.

o Gather feedback via interviews, surveys, focus groups, and usability testing

o Create detailed user personas and journey maps to guide the design process

• Design and development of User-Centric Solutions

o Design intuitive, user-friendly interfaces for the primary platform and other tools or systems within the program.

o Work collaboratively with implementation partners to develop wireframes, prototypes, and mockups to communicate design concepts effectively.

o Ensure the designs are aligned with accessibility standards (e.g., WCAG compliance)

o Collaborate with developers to ensure accurate implementation of the designs

• Establish Unified Design System

o Create and maintain a comprehensive design system, including components, system guides, and interaction patterns, to promote consistency across all systems and projects

o Define and document design principles, tones, and guidelines for use by other teams

o Work with the branding teams to ensure alignment with the organizational visual identity

• Collaborate with Cross-Functional Teams

o Partner with product managers, business analysts, developers, solution providers, implementation partners, and other stakeholders to align design work with business goals and technical feasibility.

o Participate in workshops, brainstorming sessions, and review meetings to co-create solutions.

o Provide expert guidance on best practices in UX/UI design to support overall program objectives.

• Usability Testing and Iterations

o Conduct usability testing on prototypes and final design to identify and resolve issues early in the development process.

o Use data from analytics tools and user feedback to refine and improve designs iteratively

• Support Business Modernization Goals

o Assist in integrating new tools, technologies, and systems into the business ecosystems by ensuring a seamless user experience across all the platforms.

o Ensure scalability and adaptability of the design to accommodate future enhancement and integrations

• Reporting and Documentation

o Document design decisions, research findings, and testing outcomes for future reference and stakeholder communication

o Provide regular updates to program leadership on progress, challenges, and key achievements

• Training and knowledge transfer

o Train internal teams on the design system and UX/UI best practices to ensure long-term sustainability

o Create guides and resources to support the organization's ongoing design efforts

This role requires a proactive, collaborative, and strategic approach to design, with a focus on creating a unified and high-quality user experience with the Business Modernization program vision.

Qualifications:

• Bachelor’s degree in UX/UI Design, Graphic Design, Human-Computer Interaction, or a related field.

• Active Certifications in User Experience design, such as Certified User Experience Analyst (CXA) by Human Factors International (HFI) - Focuses on advanced UX strategies and aligning UX design with business goals, UX Design by Google, Nilesen Norman Group certifications, or equivalent.

• A minimum of five years of experience in UX/UI design with a proven track record of designing and delivering user-centric digital solutions.

• Experience in creating wireframes, prototypes, and mockups tailored to user needs preferably in the agriculture, insurance, crop insurance, public service or financial services industry.

• Experience conducting user research and usability testing preferably with producers/farmers, agents and agriculture stakeholders.

• Strong portfolio demonstrating expertise in designing complex data-driven platforms, preferably within the public sector, citizen services, agriculture, or insurance context.

• Local Knowledge - the organization is interested in understanding the Resource’s experience with the Government of the province, Crown Corporations, or comparable entities, as it relates to the technical and business landscape.

• Familiarity with SAAS P&C insurance platforms, especially in designing interfaces and workflow policy, billing, and claims management.

• Proficiency in industry-standard design tools and software, with a strong understanding of user experience principles and best practices

• Experience in responsive design and accessibility standards (WCAG).

• Familiarity with, and ensuring alignment with Canadian data privacy laws (e.g., Saskatchewan’s Freedom of Information and Protection of Privacy Act).

• Strong understanding of data visualization techniques.

• Experience collaborating with stakeholders including employees, external vendors, advocacy groups (e.g. producer or commodity organizations), and government agencies

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 11555