Lead Product Operations Manager - Integrations

About Kiwi.com

Kiwi.com is a leading global travel-tech company headquartered in the Czech Republic. Our innovative algorithm enables users to find better route options and prices other search engines can’t see, daily performing billions of price checks across 95% of global flight content. Are you bold, bright and curious? Join a global business that’s still got a start-up heart.

About Our Product Operations Team

In our Kiwi.com Product Operations team, a crucial role in ensuring the successful development, launch, and ongoing optimization of processes, services and products. With a planned schedule of major integrations, we have the opportunity for a talented Lead Operations Manager to join our team and contribute to our exciting product growth trajectory.

What You Will Do

• You will design and implement integration solutions between internal systems and external partners using APIs and middleware.
• You will collaborate with commercial, product and development teams to go from integration requirements to a proper product solution.
• You will develop and maintain documentation for integration processes, workflows, and technical specifications.
• You will be responsible for troubleshooting and resolving integration issues, ensuring minimal downtime and disruption.
• You will ensure accuracy and functionality by performing thorough testing and validation of integration solutions.
• Stay updated on industry best practices and emerging technologies to enhance integration strategies.
• You will provide support and training to internal teams and partners on integration tools and processes.
  
  

What You Will Need

• You have extensive experience in API development (REST, SOAP) and system integrations, with bonus points for familiarity with the latest NDC API standards.
• You bring strong product and analytical skills, with a proven ability to interpret complex data flows and system interactions.
• Working closely with Product Managers, you excel at translating complex and ambiguous requirements into clear product specifications.
• You demonstrate excellent verbal and written communication skills in English, enabling seamless collaboration across technical and non-technical teams.
• You are proficient in creating clear documentation and reports to support integration projects and system understanding.
• You have a solid understanding of agile methodologies and project management practices, managing multiple integrations and deliverables in parallel.
• You bring experience with testing frameworks and tools, ensuring the reliability and performance of integrations.
• You thrive in collaborative environments, effectively supporting and challenging your peers across product, technical, and commercial domains to drive optimal solutions.
  
  

We offer you

• We offer a hybrid and flexible work environment. A lovely, modern office in the center of Barcelona (Passeig de Gracia) with great views and amenities.
• Annual financial bonus based on company and individual performance.
• We also enjoy benefits, such as flexible working hours, 30 paid vacation days, sick days, private medical insurance, Employee Assistance Program, Wellhub membership, the annual subscription for El Bicing.
• Flight vouchers to celebrate your Kiwi anniversaries.
• Relocation package (including visa transfer support).
• Dogs are welcome in our offices.
  
  

Interested? Join us and help us make travel more accessible to all.

Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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