Product Owner - Onboarding

At bunq, we’re on a mission to deliver the smoothest onboarding experience to our users. As Product Owner - Onboarding, you’ll take charge of creating an effortless sign-up and login process, ensuring that every new user can set up their account quickly, securely, and with ease. From personal users at any life stage to those encountering challenges like compliance holds, your focus is on crafting seamless experiences that set the stage for trust and satisfaction with bunq.

Up for this?

Kick off your application by taking our assessment and find out if bunq is your perfect match! 🚀

Take Ownership

As our Product Owner Onboarding, you will take ownership of the following:

• Deliver a seamless onboarding experience by creating smooth and intuitive sign-up and login flows, enabling users to set up and access their accounts quickly and securely via app or web.
• Continuously analyze and address issues users face during login to consistently improve their experience and remove friction.
• Design and implement proactive solutions to optimize the onboarding journey, ensuring clear communication and reducing the need for support tickets.
  
  

This challenge is perfect for you if

• You’re service-oriented, always striving to meet and exceed user expectations.
• You have excellent attention to detail, ensuring every process is optimized and user-friendly.
• You excel at planning and organizing, efficiently managing projects and tasks to meet deadlines.
• You have a basic understanding of KYC and compliance processes.
• You’re familiar with UX fundamentals and know how to design smooth user experiences.
• You possess strong project management skills, balancing multiple responsibilities and delivering impactful results.
  
  

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

＄ Gross annual salary between €70,000 - €74,000 in Amsterdam / Rotterdam

＄ Gross annual salary between €34,195 - €36,149 in Istanbul

＄ Gross annual salary between 70,598лв - 74,632лв in Sofia

🎯 Profit sharing based on the impact you make and bunq's performance

🤟 Great, international colleagues who share your mindset

👩💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years

📚 We support growth with bunq Academy and €1500 annual learning budget

🚴 A massive discount with OneFit for your wellbeing (in Netherlands)

🚴♀️ A Multisport gym card for your health and wellbeing (in Turkey and Bulgaria)

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

💻 A MacBook so you can Get Shit Done with us

🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options

💰 An optional pension plan with monthly contribution from bunq (in Netherlands)

⚕️ Private health insurance, just in case (in Turkey and Bulgaria)

💸 Monthly contribution to your phone and internet bills

🍻 Friday drinks and other celebrations - bunq style