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- Design UX solutions on mobile and online platforms
- Create impactful and seamless functional experiences for our users
- Great career progression opportunities
At ubank, we want to empower the digital generation to be more successful with money. Think of us more as a daily money companion. One that brings together the ability for customers to see their money in one place, with smart features and real-time insights designed to help them get ahead.
With ubank, our customers can discover what it feels like to save more, see exactly where they’re spending and own their own home faster. In short, we want to help them achieve real momentum with money.
Your why
Shape intuitive, user-centered solutions for mobile and online platforms, collaborating with cross-functional teams. Your creativity will impact millions of our customers, enhancing frequent banking interactions through ease of use and sprinkling in some delight along the way. Join ubank and design the future of digital banking!
How You Will Spend Your Time
Working with the Head of Design and key stakeholders on our accounts and payments team, you will:
- Assume end-to-end responsibility for the development, execution and performance of the core banking flows on mobile and desktop including payments and accounts.
- Dive deep into user behaviors, needs, and pain points through surveys, interviews, and usability testing. Create personas and user journey maps to inform design decisions.
- Oversee digital delivery, encompassing responsive web and app design. Define content structure and organization, creating sitemaps, service maps and navigation flows for seamless user experiences. aligning with our design principles and accessibility standards.
- Craft and communicate a cohesive long-term design vision that guides teams towards creating beautiful, functional experiences.
- Regularly Partcipate in craft critiques and reviews to elevate design quality across the organization
- Conduct end-to-end audits of our UI, visuals, Copy and design system to ensure consistency and push the visual design system forward
- Partner with Engineering and Product teams to establish and maintain user journey maps and quarterly and yearly vision/
- Stay up-to-date with industry standards and design system best practices.
- 4+ years of experience in user experience, product, or working in an explicit design systems role
- Proficient in information architecture, user flows, task flows, customer journeys, usability heuristics, accessibility standards, UX writing, wireframing, prototyping, and iterating on designs at various fidelities
- Balance customer experience, business impact, speed, and quality in your design approach.
- Proficient at creating layouts, choosing fonts and colors, designing icons, and making visuals that look great and make sense.
- Familiar with creating and using guidelines for consistent design across projects.
- Able to explain design choices clearly and discuss ideas effectively with team members and clients.
- Very skilled at using Figma, including its tools for working together with others.
- Organized and efficient: Can manage time well, handle multiple tasks, and meet deadlines in a busy work environment.
- Experience working in fast-paced teams, collaborating with different departments to create and improve designs step-by-step.
- Has worked in banking or similar fields or can quickly learn about new industries and apply that knowledge to design work.
- Outstanding leadership and interpersonal skills
- Ability to use analytics and data to drive design decision-making
- Hybrid working model - with 3 days in our central Sydney CBD office located above Wynyard station.
- Highly collaborative and positive culture
- Strong internal development & growth opportunities
- + other fantastic benefits to support!
- Delight the Customer - We put the customer’s best interests at the forefront of everything we do. We believe financial success will follow customer success.
- Agile and Brave - Constantly collaborating in new ways to create something genuinely innovative.
- Value Each Other - We respect everyone’s contribution, embracing a common goal and championing individuality.
- Frank and Authentic - A high performing team who say what we mean and mean what we say to create a strong team culture.
- Show Up - We bring our passion, positivity, and sense of fun every day to embrace the challenges of changing the banking game.
We are proud to be an equal opportunity. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. When you apply, please tell us the pronouns you use.
We acknowledge the Gadigal of the Eora nation as the Traditional Custodians of our local area