Agile Coach

Job Title: Agile Coach
Contract Duration: 6 Months
Pay range: C$100 - 120/hr 
Work Type: Hybrid, In office 2 days a week
Location: Toronto, ON
Schedule: Mon - Fri Core business hours

Summary Of Day To Day Responsibilities:

• Strong problem-solving, delivery mindset
• Contributing to Continuous Improvements (CI)
• Own and drive mobilization and/or operationalization of solutions developed and/or piloted by the Agile CoE across the ITS Platform, driving the output from the CI team to tangible outcomes
• Work on CI backlog items, and solutions for process irritants across the Platform for efficient delivery
• Work collaboratively with disparate groups of fellow practitioners, leaders, stakeholders, and partners to identify opportunities for process improvements for better delivery
• Review existing processes in place, to identify where waste lies and recommend opportunities for learning the processes
• Augmenting Delivery Execution and Operation Sustainment
• Function as the Product Group Coach for one or more PGs in a Product Family, coaching at the PG level and with a focus on Jira guidance and data hygiene
• Improvements and actions retrospectives
• ITSP Playbook reinforcement
• Coach the Scrum masters and RTEs so they can also contribute to coaching the PGs and Pods (i.e., "training the trainers")
• Parachute herself/himself into the situational needs of the PGs and Pods to provide SME consultation on the processes, and tools so that the teams can execute delivery smoothly, including but not limited to
• Educating on new processes
• Tactically and strategically solving Pod irritants, address unique use cases, etc.
• Data/Metrics-driven conversations
• Helps the Pods adopt available metrics/dashboards for tracking progress and improving performance
• Follow the coaching plans and drive regular updates to the plans

 
Skills & Knowledge Required

• Problem-solving, ability to quickly think on her/his feet and connect the dots
• The delivery-oriented mindset with a pragmatic Agilist mindset
• Ability to align priorities, processes, and outcomes
• Familiarity with SAFe or other scaled Agile frameworks/methodologies
• Understanding of value streams and Agile Release Trains
• Communicating with impact, listening without prejudice, and persevering to influence without authority
• Building strong relationships, inspiring trust at the top level, with a disparate group of stakeholders
• Making firm decisions, speaking up, when necessary, and putting her/his hand up/raising to the occasion
• Taking on challenging situations and resolving conflicts to drive positive outcomes
• Working with conflicting priorities, and multi-tasking to ensure work gets done at the right time
• Willingness to fail and try again, learn from experience, and admit, when proven wrong
• Leading by example, collaborating as a team player, and empowering colleagues

 
Must-Have:

• SAFE
• Jira

 
Nice To Have

• FI /Banking experience

 
Years of experience:

• 5-7 years

 
About The Company:
Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.

Keywords: Agile Coach, SAFe, Jira, Continuous Improvement, CI, Agile Release Train, ART, Value Stream, Scrum Master, RTE, Product Group, PG, Agile, Agile Methodology, Delivery Execution, Process Improvement, Coaching, IT, Information Technology, Banking, Finance

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