Product Designer, Digital Storefront

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

We are seeking a Product Designer with a deep passion for crafting exceptional user experiences to shape our digital storefront product suite. In this role, you will play a pivotal part in designing and optimising the user journey across our platform, balancing the unique needs of growth-minded restaurants and their guests, ensuring an intuitive and seamless experience. You will collaborate closely with cross-functional teams to deliver innovative, accessible, and engaging solutions that meet user needs and drive business growth.

About this roll* (responsibilities):

• Collaborate with UX, product management, engineering, and marketing to understand users, translating that understanding into design artifacts that shape thinking and guide development
• Design intuitive experiences across responsive web and native mobile platforms, delivering easy to follow wireframes, workflows, and prototypes
• Regularly conduct design reviews to obtain feedback, iterating on the designs to improve results
• Support user research studies that generate insights to positively impact product design
• Work closely with localisation teams to ensure designs are culturally appropriate and easily adaptable to different languages and regions.
  
  

Do you have the right ingredients*? (requirements):

• Experience with holistic design approaches, including journey mapping and service design thinking, to create delightful moments across the entire experience.
• Comfort working in a fast-paced environment with a willingness to learn new things and tackle a range of challenges as they arise
• A passion for continuous learning with restaurants and guests to be data and insights driven
• Strong interpersonal, collaboration, and communication skills
• Enduring sense of curiosity with a desire to continuously learn and evolve
• Fluency in Figma and other prototyping and design collaboration tools
• Passion for creating delightful, native-feeling experiences across several channels
  
  

Special sauce* (nonessential skills/nice to haves):

• Your collaborative style inspires others to the point where people ask to work with you and your expertise and confidence have others seeking out your informed perspective.
• You’re passionate about maintaining a healthy work-life balance by scoping, setting expectations and maintaining your boundaries.
• You have a growth mindset - you see challenges as opportunities, believe feedback is a gift and can speak confidently about failures & what you learned from them.
• Fluency in additional languages is a plus
  
  

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

• Bread puns encouraged but not required
  
  

*This is a hybrid role requiring in-office presence two days per week*

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].