Senior Manager

We are looking for a Senior Manager, Know Your Customer (KYC) to join our Compliance Operations team and oversee the day-to-day management and operation of the KYC team. The team is responsible for leading a regional team conducting all aspects of B2B customer onboarding, including enhanced due diligence and periodic reviews.

What You'll Work On:

• Overseeing customer KYC, onboarding, and periodic review processes for corporate customers, including the documentation of policies and procedures.
• Managing a team of analysts performing KYC activities.
• Overseeing a team of contractors, monitoring production and the quality of their work.
• Collaborating with the Business and acting as a point of escalation for complex issues.
• Meeting with customers to conduct enhanced due diligence.
• Managing/Leading large and small-scale compliance projects.
• Identifying areas of enhancement in the AML and sanctions program.
• Ensuring the highest standards of documentation and quality in the execution of onboarding and periodic review processes.
• Partnering with engineering and product teams to ensure Compliance Operations is supported with the most effective tools and technological support.
• Closely following regulatory, compliance, and enforcement developments in the cryptocurrency industry to ensure processes keep pace.

You Will Aspire to Our Core Values:

Multistakeholder: Dedication and commitment to customers, shareholders, employees and families, and local communities.

Mindful: Being respectful, an active listener, and paying attention to detail.

Driven by Excellence: Passion for customer success, relentlessly pursuing excellence, rejecting mediocrity, and working intensely to achieve goals.

High Integrity: Open and honest communication, holding oneself to very high moral and ethical standards, and rejecting manipulation, dishonesty, and intolerance.

What You’ll Bring:

• A passion for harnessing the power of digital currency and blockchain technology and services built on top of it.
• An innovative and creative mind looking to suggest new solutions to old problems.
• Proven experience working collaboratively and effectively with multiple stakeholders and internal teams, with an appreciation for direct communication.
• Experience and comfort working in an ever-changing industry and the flexibility to react quickly to changing demands. A commitment to continuous learning.
• B.A./B.S. degree; a quantitative or technical degree is a plus.
• 10+ years of relevant experience in AML and KYC reviews for corporates, including managing, designing, and implementing KYC-related processes.
• 3+ years of experience managing teams of analysts.
• Strong leadership, relationship management skills, and project management experience.
• Strong communication skills and presence, with the ability to interface with internal and external teams.
• Experience in RegTech, FinTech, or consulting companies preferred.
• CAMS, CFCS, or CFE certification is a plus.