Customs & Trade Program Manager , Amazon Customs and Trade Program & Product

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

The Amazon Customs and Trade Program and Product team is expanding footprint, services, and solutions to support our expanding client base. Join the dynamic team as a Program Manager and put your customs brokerage, international trade and/or trade consulting experience to work creating a global customs brokerage offering for international traders.

The ideal candidate will be a builder able to deliver on the vision of a growing footprint of ACT brokerage offerings globally, notably in Europe and Asia. The ideal candidate will have direct experience opening branded customs brokerage locations and establishing relationships with external vendors. Success requires strong business judgement, market awareness, and a track record of developing and implementing new ideas while having fun.

Key job responsibilities

Key job responsibilities

The Amazon Customs and Trade Program Manager is responsible for launching 1P and 3P customs brokerage solutions as the ACT footprint grows.

This includes strategy, planning, and implementation of brokerage services either as an in-house our outsourced partner entity. As we expand globally, the Program Manager identifies go-to-market plans for new brokerage locations, maintains relationships with 3P and 1P brokers, ensures proper geographic coverage and capabilities meeting our growing customer base. The Program Manager is responsible for attracting new customers and internal users of our brokerage solutions. The Program Manager is a key leadership role responsible for planning, executing, resource planning, and finalizing projects according to strict deadlines and desired outcomes. This includes coordinating the efforts of team members and internal and external stakeholders/contractors in order to deliver projects according to plan. The Senior Manager will work with program and product managers to define goals, success measures, timelines, and oversee quality control throughout the program/product life cycle. The Program Manager will monitor program/product development, identify risks, develop risk-mitigation plans, and proactively communicate to key stakeholders risks, delays, changes.

About The Team

The Amazon Customs and Trade Program & Product is a highly productive team of program and product managers collaborating to deliver customs brokerage and trade solutions for our internal and external customers. We are building Amazon Customs and Trade into a global offering handling cross-border movements of cargo. Our mission is to transform global trade and increase the speed of frictionless cross-border solutions by providing strategic, transparent, and predictable customs and trade services and technologies. Simply put, we are making it easy for our customers to meet the regulatory requirements associated with the international movement of goods while bringing them value.

Basic Qualifications

• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience in program or project management
• Bachelor's degree
  
  

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience leading process improvements
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.