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LOCATION: Westport, Co Mayo, Ireland
The role:
A&O IT Group is an award-winning, fast-growth, global IT services and cyber security consultancy operating in over 130 countries. A&O IT Group is proud to sit within the Stock Exchange's Top 1000 most inspirational companies in the UK.
OUR VALUES:
Our team prides itself on our core values and commitment to doing the basics brilliantly. If you too strive to engage & delight, we would love to hear from you.
The role:
- Troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
- Troubleshoot issues with fibre links between switches – Able to visualize errors and communicate to remote technical teams
- Troubleshoot and replace network switch chassis blades when required
- Good to have understanding of any Data Center Infrastructure Management Application
- A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
- Minimum 3-5 year experience in a similar position
- Basic Knowledge of Monitoring tools such as Solarwinds, etc…
- Networking and Operating System basics
- Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
- Basic knowledge about Hardware like Servers, Storage devices
- Knowledge to understand Monitoring Tool outcome
- Basic knowledge of ITSM tool preferably ServiceNow
- Basic knowledge Backup technologies preferably EMC Avamar
- Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
- Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
- Experience in SLA base environment
- Knowledge on Server Performance monitoring preferred
- Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the data center, network equipment’s
- Candidate should have hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers, Storage and Network devices
- Candidate should have all local language proficiency and communication ability in English is mandatory
- Candidate should be flexible to work round the clock on-call basis as an when required apart from scheduled shift
A&O IT Group is an award-winning, fast-growth, global IT services and cyber security consultancy operating in over 130 countries. A&O IT Group is proud to sit within the Stock Exchange's Top 1000 most inspirational companies in the UK.
OUR VALUES:
Our team prides itself on our core values and commitment to doing the basics brilliantly. If you too strive to engage & delight, we would love to hear from you.
Key Skills
Ranked by relevance
storage
emc
active directory
cyber security
switches
server
unix
voip
sla
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- Posted
- Jan 10, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Westport
- Company
- A&O IT Group
Industries
IT Services
IT Consulting
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Network and Systems Engineer
2026-05-28
Full-time
Not Applicable
Belgium
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Information Technology
View Job Details
Related
Desktop Support Engineer
2026-05-20
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Not Applicable
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View Job Details
Related
Senior Network Engineer
2026-04-16
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