Technical Support Engineer

How You’ll Make An Impact

Main responsibility is being the primary technical focal point for the customer and communication channel to the wider Siemens Energy technical network.

Day to day activities would include investigating issues which impact the safety, reliability, and availability of the customer’s A65 fleet to identify & communicate potential solutions.

The candidate should be able to communicate fleet issues, solutions, and maintenance through the authoring of Service Bulletins, Technical Instructions & Report Diagnostic Services.

Support and work with the regional teams and the operational support desk to address issues of a complex or specialist nature.

Effectively communicate the issue, solutions and technical risk impacting the A65 fleet.

Maintain accountability for the definition and record keeping of on-site maintenance and modifications, supporting the MOC process

Planned maintenance:

Define planned scope and intervals

Review & communicate modification definitions

Review of necessary parts

Inspection test plans

Borescope report review

Project reporting requirements:

• KPIs
• Maintenance record keeping
• Communicate Standard Technical Instructions and Energy Guides with Field Service Representatives.
• Customer Management of Change (MOC) Technical Input
• Unplanned Maintenance:
• Trips / failed starts
• Remote diagnostic reporting
  
  
  

What You Bring

• Typically, minimum of 10 years of successful field service / commissioning / technical support experience related to aeroderivative gas turbines of all designs, A65 experience is preferred. Any experience with centrifugal compressors would also be beneficial but not mandatory.
• Experience in commissioning and working in a Field Service environment is essential to this role.
• An engineering degree is required preferably in Mechanical Engineering.
• Excellent customer facing communication skills are a must in being a successful candidate.
  
  
  

About The Team

The gas services team in the middle east provides technical support, advisory and Operations and Maintenance services to Oil & Gas operators across the region.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.