Technical Program Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• The Payment Products Development team manages and evolves the end-to-end technology solutions and platforms that deliver reliable, scalable, and secure financial payment processing services to Visa’s clients. This is the team behind VisaNet, the network and core processing systems that drive our business and delivers the latest innovations for an increasingly mobile society, providing consumers with digital financial services, such as mobile payments, money transfers and top-up services.
• Technical Program Manager role will be responsible for driving key aspects of the up-front planning and subsequent execution of large-scale strategic Technology initiatives that support the overall Consumer Payments strategy agenda. This includes management of scrum teams and projects across several verticals in Payment Platform tech. Responsibilities will include scope, schedule, agile maturity, budget management, financial planning & tracking, and project governance responsibilities. This position interacts with a wide range of stakeholders both within Technology and with cross- functional teams, including Finance, Strategy, Product, Legal, HR, Real Estate, Risk and Regulatory teams.
  
  

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualification:

• 7+ years of relevant work experience with a bachelor’s degree or at least 2
  
  

years of work experience with an Advanced degree (e.g. Masters, MBA, JD,

MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work

experience.

Preferred Qualifications:

• 6 or more years of work experience with a bachelor’s degree or 4 or more years
  
  

of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

or up to 3 years of relevant experience with a PhD

• Demonstrated ability in creating holistic communication programs that span
  
  

engagement, content creation, social platforms, and virtual/in-person event

management.

• Understanding of various employee engagement frameworks and drivers.
• Extensive experience providing advisory and direct support in developing
  
  

communications for executives and managers.

• Experience in event planning and management, including All Staff meetings,
  
  

employee forums and feedback sessions, and social and recognition events.

• Outstanding communicator with strong executive presence. Excellent
  
  

facilitation and collaboration with demonstrated ability in gaining trust,

securing buy-in and influencing change at all levels.

• Self-starter with a demonstrated ability to thrive in a team-based environment
  
  

that is fast-paced, rapidly changing, and service-oriented.

• Strong analytical, strategic-thinking, and problem-solving capabilities with the
  
  

ability to distill technical information into stories for a variety of audiences.

• Ability to design surveys, capture data, and leverage output to measure
  
  

program effectiveness.

• Skilled in working with a variety of employee communication apps and
  
  

platforms (intranets, collaboration tools, blogs, video, photography, SharePoint,

etc.).

• Advanced proficiency in the use of Microsoft Office tools (Word, Excel,
  
  

PowerPoint) required.

• Excellent analytical skills and enthusiastic problem solver
• Strong leadership qualities and organizational skills as well as the ability to
  
  

adapt quickly to changing priorities, assignments, and roles.

• Strong knowledge of Project Management, Scrum, SDLC principles, agile
  
  

practice, and frameworks.

• Excellent verbal, written, and presentation skills. A demonstrated ability to
  
  

effectively document and communicate technical and business issues and

solutions to appropriate organizational levels.

• Ability to work with minimal guidance. Ability to prioritize work, multi-task and
  
  

manage one’s time.

• Ability to thoroughly understand complex business and technical issues and
  
  

influence decision making at all levels of the organization without formal

reporting structure authority

• Advanced proficiency in the use of Jira-Align, MS Office, Clarity PPM, and Agile
  
  

tools such as CA Central (Rally), Confluence Wiki, Tableau, and Jira/ Jira Align

strongly preferred. As a member of the Technology organization, technical

savvy, with desire and ability to learn new software architecture is desired.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.