Program Manager

Key Responsibilities

• Unite cross-functional teams behind a common vision, taking into account the unique perspective of each stakeholder.

• Build one common delivery roadmap, taking into account all dependencies, and oversee its implementation.

• Manage program budget and be accountable for delivering against established business objectives.

• Identify, evaluate, and overcome program risks.

• Setup, track and clearly report program status (in terms of project delivery, budget, risks and issues, etc.).

• Manage key stakeholder at all levels of the organization, act as their trusted partner throughout the program lifecycle, from vision and strategy definition to actual implementation.

• Program Management: Ensure Program is completed on time, within scope, and within budget.

• Governance: apply rigorously group governance and associated reporting needs

• Strategic Planning: Develop and implement strategic plans to achieve program goals and objectives.

• Stakeholder Management: Collaborate with internal and external stakeholders, including senior management, clients, and vendors, to ensure successful program delivery.

• Risk Management: Identify, assess, and mitigate risks associated with program execution.

• Performance Monitoring: Track and report on program performance, using metrics and KPIs to ensure continuous improvement.

• Resource Allocation: Allocate resources effectively to ensure program success, including managing budgets and personnel.

Required Skills

• 10+ years of program management experience

• Technical Background

• Strong can do attitude

• Creative mindset, thinking out-of-the-box.

• Ability to adapt to changing priorities and work effectively in a fast-paced environment.

• Self-motivated with a proactive approach to problem-solving and decision-making.

• Team player, challenger, and a positive mindset.

• Strong coordination, collaboration, communication & presentation skills

• You can create an efficient work atmosphere based on trust and have the ability to resolve conflicts.

• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management will be an asset

• Experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model is a plus

• Strong stakeholder management skills

• Accountability, reliability, strong can do attitude

• Setup and regular reporting (KPIs/metrics) on the progress of the initiative

• Former Proximus experience in the Program Manager role

• Experience in driving change

Languages:

• Professional working proficiency & fluency in English is required.

• Fluency in French and/or Dutch is a strong asset.