Lead Backend Engineer - Reliability

About Tide

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About The Team

SRE is a small, agile unit which is aiming to increase resiliency of our platform, bake reliability into the development process and make everyone around more efficient.

About The Role

We are looking for a highly experienced engineer to join our SRE team. As a Site Reliability Engineer (SRE), you will ensure our systems' reliability, scalability, and efficiency by applying software engineering principles to operations. You’ll be here to support teams, optimize systems, and foster a culture of reliability.

As a Lead Backend Engineer - Reliability You’ll

The ideal candidate will have a broad experience in developing and maintaining resilient software across different stacks, from cloud infrastructure to mobile and web platforms. As well as being familiar with SRE practices, monitoring and observability tooling. Most importantly being an advocate for:

• Coach and Enable Teams: Educate teams on ownership principles and reliability best practices to embed a culture of operational excellence.
• Eliminate Toil: Automate repetitive tasks, such as incident mitigation or database failover, to allow teams to focus on creative problem-solving.
• Promote Ownership and Collaboration: Embrace a "you build it, you run it" philosophy, working across teams to ensure system reliability and accountability.
  
  

Drive observability approach. Make the best use of our tooling, automate and help teams to be on top of their service statuses.Set the stage for incident management. Help to streamline the incident management process, build tooling for it. In case of complex problems, help the teams to navigate it.

What We Are Looking For

• Degree in Computer Science or a related field
• Experience in distributed computing
• A depth of knowledge with one or more of the following programming languages: Python, Java, Go, JavaScript
• Experience with a variety of cloud computing platforms and technologies, including AWS, Kubernetes, Terraform, and EKS
• Familiarity with observability tooling like Prometheus, ELK, Datadog, Honeycomb or others
• Familiarity with designing fault-tolerant systems, including SLIs, SLOs and error budgets
  
  

OUR TECH STACK

Backend

• Java, Python
• Terraform
• PostgreSQL
• AWS cloud and their services (SQS, S3, EKS)
• Kubernetes
• Microservice architecture
  
  

Monitoring and Analytics

• DataDog
• Semgrep
  
  

Note: New joiners are encouraged to deploy to production within their first two weeks.

What You’ll Get In Return

• Gross monthly salary between 5800 and 7300 EUR, depending on skills and experience
• MELP - flexible benefit app (50 EUR per month accruing - does not include Health Insurance)
• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Parental Leave days (according to statutory)
• Family-Friendly Leave (according to statutory + extended from Tide)
• Personal L&D budget in the amount of 500 EUR per year
• Mental wellbeing platform Plumm
• WFH equipment allowance
• Sabbatical Leave
• Share options
• Team Events
• Salary
  
  

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

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