Consulting Project Management Manager

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.

Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

As an experienced Consulting Project Management Manager (CPMM) in Delivery Excellence Services (DES), you will be working towards enabling and accelerating strategic program, consulting with field and HQ leaders across Microsoft and with other change leaders to improve the change experience for the field and drive improved business performance for the areas. Leading a team of enablement leads, you will seek to understand business requirements, constraints, and aspirations, and in return, identify the best means to achieve those aspirations through quality change management practices using the Prosci® Change Management methodology.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The CPMM is a people manager role, who leads a high-performance team of seasoned project managers well versed in delivery management practices, and trends. The DMM is accountable for landing and sustaining strategic programs that enable and accelerate Industry Solutions Delivery leading to increased Customer/Employee Satisfaction & improved Delivery Performance.

This role is at the forefront to help realize and achieve the ISD core business priority of DELIVER WITH EXCELLENCE - Provide world-class Delivery Management to optimize customer outcomes and cloud services consumption.

This role will have exposure across a large consulting portfolio, with an opportunity to impact all area roles and a multitude of customer engagements annually through key organization-wide strategies, as well as an opportunity to influence Senior Leaders in the delivery organization.

The CPMM

• Attracts, develops, and retains talent.
• Recognizes team members’ strengths, aligned to capability needs, resulting in strong results and impact.
• Facilitates an environment of inclusion that respects, encourages, and benefits from diverse perspectives and talent.
• Creates a culture of active and effective stakeholder engagement, alignment, and management.
• Is competent in core change-management methods and techniques.
• Evaluates industry trends, performs research, and provides guidance on best practices.
• Actively participates in Delivery / Project Management communities
• Prioritizes and drives customer value, is customer obsessed and constantly looks for opportunities to improve and influence best practices around Delivery Management
• Develops ongoing relationships with internal and external customers, industry, and partners, building trust and respect for the company
• Focuses on driving for results and persevere despite difficulties or setbacks
  
  

Other

• Embody our culture and values
  
  

Location/Travel: Travel can be expected to be approximately 25 to 50%.

Qualifications

We are looking for a collaborative delivery leader with strong program management experience, understanding of the consulting services delivery and project management disciplines, and the ability to successfully influence in a highly matrixed environment.

• Ability to lead large scale transformation and drive ongoing improvements in diverse customer, contracting, and Industry scenarios
• Experience in effective global communication skills, impact and influence across a diverse set of stakeholders
• Ability to develop strategic ongoing customer relationships, building trust and respect for the company.
• Ability to drive, impact and influence stakeholders across varying roles ranging from Delivery Domain/Practice leaders, CTOs, Delivery Management and Sales/Pursuit roles
• Experience in managing large complex programs spanning multiple stakeholder groups (employees, customers and partners) across Local / Regional / Global Areas
• Proven and extensive experience in Program/Project Management or comparable experience
• Proven and extensive experience in Consulting Delivery Portfolio Management or comparable experience
• Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology
• Adept at creating clarity, generating energy, team building and mentoring skills
• Demonstrated capability in developing and retaining professional talent
• Demonstrated ability to lead delivery teams in a highly matrixed organization
• Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises.
• Demonstrated ability to work effectively in a multi-cultural environment
• PMI® credentials in PMP®, CSM®/ PgMP® and knowledge of CMMi / ISO 9001 / TQM / Six Sigma processes is a plus
• Prosci®, or other Change Management qualification
• Bachelor’s degree or higher qualification in computer science, operations, business administration, or equivalent years of experience
  
  

Relocation expenses are not provided as part of this role.

You must be currently residing and be legally authorised to work in either the United Kingdom, Germany or Portugal to be eligible for this role.

(Legally authorised = Has citizenship or has been granted a valid visa or work permit)

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.