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Sidel

Maintenance Project Manager MEA

Sidel
United Arab Emirates · Full-time · Mid-Senior
Contract Type

Permanent

Country

United Arab Emirates

Location

Dubai

Your opportunity

Please use usual PM maintenance template

Your Mission

  • Prepare, execute and manage maintenance agreements.
  • Ensure customer satisfaction by managing on time in full delivery of scope of agreement, and by reporting regularly to customer progress and job reports.
  • Follow, control and forecast group industrial margin along the agreement duration.
  • Review scope, PRU, performance KPI (if any) at kick-off for any asset performance and maintenance agreements.
  • Follow costs incurred and margin deviation, is accountable for overall agreement profitability
  • Conduct regular meetings with customer to report contract activities and progress
  • Ensure customer satisfaction with planning compliance of activities, work quality and performance achievements.
  • Plan and coordinate field activities, spare parts deliveries, and overall supply as per agreement (DV, preventive maintenance, corrective maintenance and emergency interventions, technical visits, trainings, line audits, etc…)
  • Ensure safety procedures are followed as well as corporate guidelines compliance
  • Interact with financial region controller to validate sales recognition, industrial margin, and overall agreement margin for all of the duration of the agreement
  • Detect opportunities for upselling additional services in the course of the agreements, revise accordingly contractual scope, invoicing and PRU of the project
  • Manage maintenance agreement warranty costs and intervention following relevant processes
  • Manages and/or coordinates add-on sold during the course of the maintenance agreement, such as but not limited to: TPM acceleration programs, customer trainings, line audits, line improvement, etc.

Your Profile

Level Of Education And Languages

  • Bachelor’s degree or equivalent
  • Fluency in English
  • French / Italian a plus
  • A local language of the key regional market is a plus

Required Experience And Skills

  • Technical knowledge of Sidel products and complete line equipment
  • Strong verbal and written communication skills to establish a very good customer relationship
  • Ability to interface with all levels of the organization
  • Capable to read and analyze EIT reports, dashboards, and KPI’s
  • 5 years’ experience in B to B services activities in technological environment,
  • 5 years’ experience minimum in after sales, maintenance or production area
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Country Guide

United Arab Emirates

Tax-friendly regional tech hub

Posted
Jan 15, 2025
Type
Full-time
Level
Mid-Senior
Location
Dubai
Company
Sidel

Industries

Machinery Manufacturing

Categories

Project Management Information Technology

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