Data Analyst

Data Analyst

✓ Location: Cracow

✓ Hybrid working model (office 2x per week)

✓ contract of employment for a period of 2 years

Key responsibilities:

• Customer segmentation to accelerate the migration of customers – identifying eligible customers based on business value in the context of Integration activities
• Ad-hoc and regular analysis, dashboard creation & maintenance and wider customer analysis
• Assisting the execution of customer migrations through data and analytical skillset, advising on data-driven conclusions
• Communicating with a wide range of stakeholders regarding project requirements, interpretation of data, and the development of recommendations based on findings
• Collaboration with stakeholders across functions and countries
• Working in a team of analysts, regularly aligning on project requirements & process changes
• Development & maintenance of core datasets used by the Analytics team across the project
• Identification and resolution of data issues
• Working with a wide range of data-sources – including liaising with SMEs to identify new data sources
• Evaluation of project performance, utilising transactional data sources & survey results
• Visualisation of analysis & evaluation results, including ad hoc reports and automated dashboards
• Presentation of analysis and findings within the core team and to outside audiences

Skills & Experience Required:

Software:

• Strong knowledge of SQL
• Excel expert
• Visualisation techniques & tools, ideally Power BI
• Comfortable working in a dynamic and fast-paced environment
• Strong problem-solving skills – ability to locate the sources & create the processes required to answer questions and resolve issues
• Comfortable presenting analysis & results to varying audiences
• Knowledge of data structures and the ability to enhance the data to be integrated across the business
• Working in a team with other analysts – aligning on data sources with continual improvement of the data infrastructure
• Work across multiple data sources e.g. customer segmentations, operational data, IT data
• Strong understanding of data validation, analysis, problem solving and error checking techniques

What we offer

• Hybrid working model (2x in the office, 3x remote per week)
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.