Senior ServiceNow Developer (ITOM, CSDM)

We are seeking a forward-thinking Senior ServiceNow Developer with solid experience in ITOM, CSDM, and integrations to support our multi-source, service-aware, and self-healing CMDB.

This role requires the ability to think creatively and conceptually while collaborating effectively with Product Owners and ServiceNow engineers. If you are a solution-oriented individual with a strong background in ServiceNow development, ITOM, and CSDM, this position presents a great opportunity to apply your skills within a fast-paced, innovative environment.

Apply now!

Feel free to work remotely from anywhere across Latvia or connect with colleagues at our Riga office.

Responsibilities

• Collaborate with Product Owners to assess incoming demands, ensuring future-proof data-related solution decisions
• Work alongside ServiceNow engineers in creating, refining, and realizing user stories, as well as remediating incidents and fulfilling requests within your scope
• Apply solid experience with multi-source CMDB, discovery patterns, IRE governance, IH-ETL, service mapping, and APM/TPM
• Utilize your understanding and experience with CSDM, ServiceNow ITAM (HAM & SAM), and ITOM modules
• Empower business stakeholders to realize and govern data by creating holistic solutions
  
  
  

Requirements

• Demonstrated experience as a ServiceNow developer
• Strong understanding of ITOM, CSDM, and integration strategies
• Robust experience with multi-source CMDB, discovery (patterns), IRE governance, IH-ETL, service mapping, and APM/TPM
• Proven knowledge and experience with CSDM, ServiceNow ITAM (HAM & SAM), and ITOM modules
• Strong verbal and written communication skills
• Ability to articulate complex technical concepts in a manner that can be understood by non-technical stakeholders
  
  
  

We offer

• Engineering Heritage: Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years.
• Advanced Tech Stack: Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies.
• World-Class Clients: Work closely with 295+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact.
• Professional Growth: Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices.
• GenAI Community: Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys.
• Entrepreneurial Culture: If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life.
• Hybrid Setup: The flexibility to work from any location in Latvia, whether it's your home or our office in Riga.
• Other Benefits: Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more.
  
  
  

About EPAM


EPAM is a leading global provider of digital platform engineering and development services. For over 30 years, our team has helped leading brands navigate the waves of digital transformation, building solutions that help them stay competitive through constant market disruption.

With offices in 55+ countries, EPAM has grown in Latvia to over 150+ talented innovators in 3 years. We foster creativity and unconventional ways of doing things, welcoming like-minded professionals to join us.

Salary range €3.4K-€4.5K gross, based on your experience and interview results.