IT Assistant

ADNOC Schools is currently seeking high-performing IT Assistant. The current vacancy is based in ADNOC School, Sas Al Nakhl Campus, Abu Dhabi, UAE for an immediate start

ADNOC Schools are Massachusetts State Curriculum schools in superb facilities in Abu Dhabi City and the Western Region of Abu Dhabi Emirate.

The Massachusetts Curriculum is one of the most highly regarded and successful curricula in the United States, with close links to prestigious higher education institutions such as Harvard University and the Massachusetts Institute of Technology. Graduates of ADNOC Schools receive the American High School Diploma - the standard entry qualification for US colleges and universities.

This is an exciting opportunity ADNOC Schools, which is currently operated by Aldar Education, offer world class amenities, and are designed to provide learners with a 21st Century curriculum using the latest technology and world class facilities.

The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

Responsibilities:

Documentation:

• Raising PR’s, approvals, and signatures for invoices and orders.
• User guides
• Preparing RFP’s, BOQ’s and SOW’s.
• Record keeping: Excel Datasets & Lists, inventories, ITSM Knowledge base.
• Maintaining IT policies up to date and routine audit for compliance.
• Establish and maintain filing systems and IT department archives.
• Creating and updating all contracts and asset inventories in ITSM.
• Preparing reports, analysis, tabulations, etc., and distributes data as requested.

Communication:

• Draft internal/external IT email communication.
• Communicating with IT vendors (meetings, quotations, orders).
• Minuting inter-departments and vendor meetings
• Liaise with colleagues in all Directorates for support and technical requirements of IT

Operations & Support:

• Data collection across IT functions
• Coordinate with other departments to ensure compliance with established policies.
• Alignment and coordination of multi-function projects and initiatives
• Basic L1 support to parents and students.
• Basic IT training on key systems to staff and parents.
• Create service requests and other online forms.
• Maintaining IT consumables & accessories
• Providing other ad-hoc administrative tasks when required and able to react to change productively.
• Monitor key applications and mailboxes and inform IT management.
• Help enforce change management processes across ITSM systems.
• Coordinate logistical duties with IT vendors and Facilities Management to ensure smooth delivery and receipt of IT equipment.
• Handle GRN process and issue delivery notes and vendor work completion forms.

Requirements:

Minimum Qualifications:

• Bachelor’s degree in IT, business, administration, or a related field.

Minimum Experience:

• 3-5 years of office & IT department administration.
• Basic technical knowledge to be able to provide basic software support and work with IT departments.

Job Specific Knowledge & Skills:

• Experience using IT management systems such as Helpdesk systems.
• Excellent Microsoft Office skills
• Excellent written and verbal communication skills, especially emails to all stakeholders.
• Specific Excel tables, pivots, and lists experience is highly preferred.
• Documentation skills
• Dependability and professionalism
• Very good attention to detail
• Administrative writing and reporting skills
• Excellent organization and multi-tasking skills

Application:

A cover letter and CV including details of two referees should be submitted.

WHAT WE OFFER

ADNOC Schools offer an attractive remuneration package. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training. Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.

ADNOC School and Aldar Education are keen to hear from like-minded, forward thinking school leaders who would welcome the challenge and opportunities that we have to offer.

APPLICATION

Interested applicants should forward:

1 side A4, letter of interest

Most recent resume/CV

As much as we would be delighted to entertain all applicants, due to the high volume of applications and robust selection process, only shortlisted applicants will be contacted within 10 business days.

ADNOC Schools are committed to the safeguarding of children and young people, and any offer of appointment will be subject to any relevant medical checks and clearance from appropriate safeguarding authorities.