DevOps Engineer

Your IT Future, Delivered.

DevOps Engineer

Open to all PAN India candidates willing to join us in our office in Indore, Hyderabad & Bengaluru.

With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our locations, Malaysia, Czech Republic and India earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.

Digitalization. Simply delivered.

At IT Services, we are passionate about ServiceNow Our Global ServiceNow team is continuously expanding. No matter your level of DevOps Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace # TogetherUnstoppable

Grow together.

You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels

Provide expertise and deliver operational support within SLAs, following ITS processes. Supervise daily activities, prioritize tasks, and ensure adherence to departmental policies. Offer backline technical support for business applications, prepare technical reports, and plan implementations with minimal disruption.

Investigate problems, liaise with staff on system enhancements, and support build projects through their lifecycle. Continuously improve service efficiency. A degree in IT or Management is preferred but not essential. Exhibit a positive attitude, teamwork, and cultural sensitivity.

Demonstrate strong analytical and problem-solving skills, prioritize tasks in a fast-paced environment, and maintain customer focus.

Ready to embark on the journey? Here’s what we are looking for:

As a ServiceNow DevOps Engineer having a very good knowledge of Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script will also be an integral part of this role.

You are a ServiceNow aficionado, therefore you have a good understanding of ServiceNow CSM, and ITSM. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly required.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.