Cabin Services - Manager Cabin Services Projects and Communications

About Your Job

As Manager Cabin Services Projects and Communications , you will develop and lead the Project Management Office and Creative Communications team for Cabin Services.

You will lead the entire division’s project strategy, identifying and delivering large-scale, complex and strategic projects. You will introduce digital solutions to monitor and evaluate strategies that enhance project and communication accountability, management and visibility across the division. You will streamline processes and workflows while collaborating closely with senior management, ensuring efficient project delivery and outcomes.

You will also be responsible for creating and implementing effective communication plans. You will further excel in stakeholder engagement and risk management.

Specific Accountabilities Include

• Develop the Project Management Office and internal communications strategy in line with the vision of the division
• Collaborate with cross-functional teams to develop projects to enhance performance workflows within the Cabin Services department
• Analyze performance trends and insights through blockchain-enabled systems
• Transform data into actionable strategies that elevate service standards and operational excellence
• Oversee the strategic planning, tactical execution, and tracking of all special projects adhering to strict timelines
• Lead the development and design of the technology platforms by defining processes and training
• Develop and implement communication strategies to enhance transparency and facilitate real-time information sharing across the division
• Implement Monitoring and Evaluation process flows and manage the execution of project milestones with a focus on maintaining or improving project/service levels
• Perform other department duties related to his / her position as directed by the Head of the Department.
  
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Job Posting

Jan 16, 2025, 4:10:23 PM

• About you
  
  

A successful candidate will have:-

• Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience
• Previous managerial experience including strategic development of services
• Proven experienceestablishing and managing projects
• Strong experience defining and establishing appropriate governance frameworks
• Extensive knowledge of project management tools and methodologies in general with experience of Project Portfolio Management (PPM) applications
• Extensive experience using relevant project management systems
• Accreditation in project management methodologies
• Formal project management accreditation.
• Knowledge of corporate communications practices and procedures
• Proficiency in communications management software such as Adobe Experience Manager will be an added advantage
• Excellent command of business English language.
  
  

About Qatar Airways Group

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community. Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 8 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022 and 2024. In 2024, Qatar Airways was awarded ‘Airline of the Year’, ‘World’s Best Business Class’, ‘World’s Best Business Airline Lounge’ and ‘Best Airline in the Middle East’. Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the ‘World’s Best Airport’, as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the ‘Best Airport in the Middle East’ accolade for 10 consecutive years, as well as ‘World’s Best Airport Shopping’ for the second year in a row.

How To Apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.