Project Manager

As the Project Manager, you will lead project teams to deliver multiple simultaneous projects that span across several business and technology areas. You will be expected to effectively manage resources, schedule, and quality of deliverables through the full project life cycle (discovery, analysis, design, construction, test and implementation). Projects you typically manage will address implementing new clients, or implementing additional products purchased by existing clients. You will be proficient in the areas of Project Management, Relationship Management, Business Analysis and Resource Management.

What you'll do:

• Discuss project requirements based on client’s statement of work (SOW), and have an understanding of data file specifications, data elements, and file transmission protocol
• Use communication and leadership skills to establish a common understanding of project timeline, milestones, and expectations on delivery across internal and external teams
• Manage billable hours and overall scope to ensure clients have full grasp of project impact
• Work closely with the customer Project Manager to provide forecasts for go live dates and hours estimates
• Fearlessly lead projects through all phases of the implementation process, communicating progress and issues with executive stakeholders as needed
• Develop and maintain a comprehensive project plan using project management software and execute all stages of the implementation
• Host weekly status meetings with clients and proactively track, plan, and report on implementation progress
• Assess project issues and identify solutions to meet productivity, quality and customer goals
• Monitor change requests and prevent unapproved requirement modifications that result in scope creep
• Communicate as needed with third party providers, and effectively manage client expectations
• Manage revenue and profit responsibility for projects under direct management
• Provide consultative direction, employ good judgment and work in partnership with clients to resolve any potential conflicts or concerns during project execution
• The candidate will have significant input and responsibility for quality and timeliness of all project deliverables
  
  

What you bring to the table:

• 3+ years of experience in full life-cycle management of medium to large scale technical projects
• Proven success as a leader, independently managing complex initiatives, external customers and internal stakeholders
• Experience managing IT projects, with the ability to discuss both technical and business project requirements in detail
• Critical thinking to analyze complex situations and independently determine the appropriate course of action
• Strong skills and experience in issue resolution, with the ability to influence team members and other stakeholders, and the ability to conduct difficult negotiations
• Strong sense of urgency and proven background meeting stringent timelines for project deliverables
• Ability to quickly learn organization structure, numerous product offerings, and product configuration options
• Ability to proactively identify and address project risks and issues
• Excellent organizational skills to manage multiple projects concurrently, ensure documentation, deliverables, and signed quotes are correctly stored for internal teams.
• Excellent written and oral presentation skills to conduct client, status meetings, and provide consultative options when needed
• Experience with Project Management Tools to execute under accelerated timeframes
• Project Management Professional (PMP) certification preferred
• Bachelor’s Degree, with a technology or business emphasis, or equivalent education/experience
  
  

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for!

What You'll Get:

• Hybrid Work Environment: Enjoy the best of both worlds with our inviting office spaces and the freedom to work remotely.
• A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
• Flexible Working Hours: We support your lifestyle- the results are what count.
• Opportunities for Growth: Fuel your professional journey with a diverse range of development programs, from mentorship initiatives to specialized training tailored to your aspirations.
• Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and Founders Awards, our employees are recognized for hard work and outcomes achieved.
• Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
• Unique Individuals: We recognize the strength in our differences and champion diversity as a cornerstone of our forward-thinking culture. Join a team where unique perspectives and talents are valued and celebrated.
• Benefits: Enjoy a comprehensive array of country-specific perks and fringe benefits designed to support your well-being and enhance your overall experience at Billtrust.
  
  

Who We Are:

Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.

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