Network Provisioning Engineer

Responsibilities:

• Participate in implementation of various software services
• Assist team in reviewing ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects
• Help track milestones and proactively drive any activities that may jeopardize orders from completing on time
• Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times
• Document service requests, escalate as needed, and provide timely and accurate updates
• Aid in design, provision, and test of delivered services to ensure quality hand-off to internal customers
• Expedite and escalate issues when necessary to ensure timely delivery of services
• Help prioritize projects, manage and direct activities to deliver connectivity within project schedule
• Communicate and collaborate with internal customers, stakeholders and network carriers
• Assist with metrics development and operational reporting/reviews
• Support planned systems maintenance activity while minimizing impact to services
• Read and comprehend vendor specific requirements
• Deploy and support client global production network including edge, backbone, data center, and content delivery network infrastructure.
• Provide Technical Leadership and guidance during deployment activities in the client data centers and POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic.

Required Qualifications/Skills:

• Builds stable working relationships internally
• Follows standard practice and procedures when analyzing situations or data
• Knowledge of cable throughput and transit distances
• Understanding of telecommunications industry in a switched network provisioning environment
• Understand basic telecommunications practices, terminologies, and interfaces
• Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services

Preferred Qualifications:

• Network Certification
• Various coding experience