Network Administrator

Description

The Global Network and Communications Administrator will support both operational and project related activities and maintain defined IT standards at all global locations. Scope includes data and voice networks, email, messaging, video and voice conferencing, audio visual equipment and unified communications systems. Incumbent will apply excellent communication, problem-solving, change management, and network administration skills to ensure the network and related operations are accurate, up-to-date, available, secure, and performing as the business requires. This opportunity is based fully onsite at our Mississauga, ON office location and reports to our Global Network and Communications Manager.

• Closely adheres to defined Global IT Service Management processes (when published) – change management, incident management, problem management, service level management, knowledge management and request fulfillment processes
• Ensure operational stability of network, security and voice environment at all global locations
• Provide level 2/3, and above, support for any global network, security or voice issue in line with defined SLA’s and OLA’s. Hands over unresolved critical/high priority incidents to other global team members with detailed supporting documentation at the end of normal working hours or under coordination of Manager if for an off-hours incident.
• Hands over unresolved critical/high priority incidents to other global team members with detailed supporting documentation at the end of normal working hours or under coordination of Manager if for an off-hours incident.
• Scheduled for support in on-call rotation and, for the period scheduled, is expected to respond and troubleshoot incidents for any global location outside of business-hours. For example, during the night and at weekends.
• Diagnoses and troubleshoots complex network issues.
• Communicates with vendors on services changes and/or hardware/software orders and coordinates subsequent activities
• Creation and maintenance of published documentation for technical procedures, policies, and standard processes related to network and communications infrastructure
• Design and implement network, security and voice infrastructure to facilitate the business requirements in alignment with defined Global IT standards.
• Collaborates with project team members, providing technical expertise, assist in creation of detailed task plans and executes activities, communicating status accordingly
• Research new technologies to stay informed on networking industry standards and best practices. Makes recommendations to Manager, Global Network and Communications for inclusion in technology roadmap
• Provide representation of network/security/voice group in audits
• Additional duties as assigned by the Manager, Global Network and Communications
  
  
  

Additional Skills & Qualifications

• Palo Alto Firewalls (Provisioning, and Managing)
• Office 365/ Azure AD/ Azure
• Aruba Networking switches
• Aruba Central Global Network Manager
• Knowledge of routing protocols (BGP/OSPF/Static…etc.)
• Global Protect VPN
• SD-WAN (Palo Alto, Meraki)
• A10/F5 Load Balancers
• ProofPoint Mail filter
• Aruba Wireless
• Ruckus Wireless
• Horizon Netscaler
• Intune MDM
• Network Tools (NMap/Wireshark/SSH/SCP/Telnet/FTP/etc.)
• Understanding of key Microsoft network protocols (SMB/CIFS/MAPI/ActiveSync/SQL)
• VMWare fundamentals
• Business Continuity BCP
  
  
  

À Propos De TEKsystems

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.