Security Analyst.

Department Information

State Of Colorado Residency Required At Time Of Application

Envision Yourself Working at HCPF

NOTE: This announcement may be used to fill multiple openings.

The Department of Health Care Policy & Financing (HCPF) oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans. Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

As part of the State of Colorado, HCPF offers a competitive benefits package:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical , Dental , and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• Accrued Sick Leave for State of Colorado Temporary Employees
• Flexplace and Flextime work arrangements
• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program
• Free RTD EcoPass to all eligible State Employees
• Reduced college tuition through CSU Global
• Credit Union of Colorado Membership Eligibility
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs . https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs
  
  

We are looking for a Security Analyst for the Access Control & Enterprise Solutions Unit in the Enterprise Solutions Integration (ESI) Division of the Health Information Office (HIO)!

HIO exists to manage and enhance computerized claims processing and information management systems in order to assure timely and accurate Medicaid and Child Health Plan Plus (CHP+) claims processing and payments in an environment of rapid policy change. It also exists to improve budget forecasting and monitoring capabilities and improve program management of Medicaid programs with an annual budget of over fourteen billion dollars.

The Access Control & Enterprise Solutions Unit exists to provide information security support and access control for HCPF’s Medicaid Management Information Systems (MMIS). Unit staff audit MMIS end user access reports and create accounts for Department staff, third parties and vendors. Unit members provide customer support to staff and to external stakeholders accessing appropriate health care and program information from a variety of systems. The Access Control & Enterprise Solutions Unit works in coordination with the Office of Information Technology in Agency Relationship Management, OIT Service Delivery, Project Management, and contract management for licensing needs with vendors. This unit is responsible for the delivery of Microsoft 365, Training and SharePoint support.

Description Of Job

WHAT YOU'LL BE DOING AS SECURITY ANALYST:

• Performs and provides direction on system access control processes and auditing procedures to Department workforce, provider staff, and other personnel in accordance with federal, state and department regulations, policies and procedures.
• Provides compliance advice with Federal and State policies for all mission-critical systems in the Department with specific assigned administration responsibilities including, but not limited to: Systematic Alien Verification for Entitlements (SAVE), Colorado InterChange (iC), Business Intelligence Data Management (BIDM), Pharmacy Benefits Management Systems (PBMS), PeakPro, Colorado Benefits Management System (CBMS), and the security administration of the Benefits Utilization System (BUS).
• Provisions all Department workforce, contracted staff, and third parties for systems, ensuring security is properly set up, including, but not limited to CBMS, MMIS iC and CCM, PBMS, BIDM, PEAKPro, and SAVE Applications.
• Analyzes various system requirements and develops necessary help desk processes to allow effective coordinated resolution methods
• Coordinates, schedules, and initiates quarterly HCPF review of employee user access role status in the CBMS, MMIS iC and CCM, PBMS, BIDM, PEAKPro, SAVE and other applicable systems to ensure the “Least Minimum” access is granted.
• Researches and resolves all system access issues and complaints and advises and guides on other possible resolutions.
• Trains, guides and mentors Department staff and contractors (where applicable) on system access control policies and procedures
• Provides customer service to internal and external customers in all forms of contact (e-mail, phone, fax), including coordination with other departments, divisions, and external agencies.
  
  

Residency Requirement

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description

H1B3XX ADMINISTRATOR III

Minimum Qualifications

There are two ways to qualify for this position:

Option 1

Experience Only:

Six (6) total years of professional experience in customer service, data entry, or system administration

Option 2

Education and Experience:

Bachelor's degree from an accredited institution in Information Systems / Security, Business Administration, or a field of study related to the work assignment

AND

Two (2) years of professional experience in customer service, data entry, or system administration.

Appropriate education will substitute for the required experience on a year-for-year basis. Relevant education will be calculated as the following:

• An associates will count as two years of experience
• A bachelors will count as four years of experience
• A masters degree will count for six years of experience
• A doctorate or juris doctorate degree will count for seven years of experience
  
  

Preferred Qualifications

• Previous relevant professional state experience.
• Masters degree in Information Systems / Security
• Microsoft Office certification(s)
• Professional experience with:
• Ticketing systems (ServiceHub, ServiceNow, ServiceDesk)
• System administration including user management
  

Skills To Support Success

• Google Workspace
• Microsoft Excel & SharePoint
• Detail-oriented data entry
• Customer service
• Team player
• Self-motivation
• Strong written and verbal communication
  
  

DEFINITION OF PROFESSIONAL EXPERIENCE: Work that involves exercising discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

CONDITIONS OF EMPLOYMENT

• All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment.
• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.
  
  

Appeal Rights

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( [email protected] ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

ADAAA Accommodations : The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Health Care Policy & Financing is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Virginia Miller, at [email protected] .

The Department of Health Care Policy & Financing does not offer sponsored visas for employment purposes.