Project & Program Manager I, Research Operations

About Pinterest

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

What You’ll Do

• Partner with internal teams and external research vendors to support the onboarding of vendors, maintain relationships with these vendors, and process contracts
• Manage end-to-end participant recruitment for research projects, including sourcing, screening and coordinating logistics for both the participant and researcher experience
• Maintain a high-quality bar for the execution of the research recruitment
• Create and maintain documentation for research and research operations processes
  
  
  

What We’re Looking For

• A well-organized self-starter with a keen eye for detail and an ability to ramp up quickly and the ability to prioritize multiple projects with different stakeholders
• An owner, proposing ideas for improving efficiency with documentation, processes, and tools
• Strong communication/relationship skills to work effectively across teams and build relationships with internal and external partners
• 1+ years work experience in a UX or Market research setting with an understanding of the research processes and research recruitment processes
• 1+ years experience with research vendors and UX research tools (e.g., Qualtrics, UserTesting, Dscout)
• Bachelor’s degree in a relevant field such as project management, or equivalent experience
  
  
  

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  
  
  

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.
  
  
  

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$69,991—$144,099 USD

Our Commitment To Diversity

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.