Scrum Lead [T500-15978]

About American Airlines:

To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel.

At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale.

Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.

About Tech Hub in India:

American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.

Intro:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll grow your expertise to become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

What you will do:

As noted above, this list is intended to reflect the current job but there may be additional functions that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Optimize the flow of value from generation of ideas to release
• Coach your team(s) to create high-value items, while eliminating or reducing rework, waste in the process, etc.
• Promote transparency on barriers to change, progress, and remove or seek assistance in addressing impediments and opportunities
• Enable your team(s) to practice Professional Scrum and other frameworks / techniques that drive agility
• Cultivate a habit of continuous learning (from prior increments, retrospectives, etc.), continuous experimentation, and continuous improvement to reach a high-performing state
• Coach your team(s) to understand (the why) and practice new ways of working
• Serve as internal trainers contributing to the learning and development of one or more team(s)
• Coach Product Owners / Managers with techniques for establishing empirical product planning and maintaining a healthy Product Backlog
• Maintain, share, and promote information radiators that enable inspection and adaptation
• Coach teams to self-organize and facilitate events, as necessary

All you will need for success

Minimum Qualifications- Education & Prior Job Experience:

• Bachelor’s degree in computer science or related discipline or an equivalent combination of education and work experience
• 4+ years of relevant work experience in an agile environment
• Experience coaching agile methodologies to team and stakeholders
• Skills and knowledge of servant leadership, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency
• Proven ability to promote a team environment and collaborate cross-functionally

Preferred Qualifications- Education & Prior Job Experience:

• Experience with driving adoption of Agile methodologies, processes and tools in a cross-functional organization
• Superior analytical, problem solving and communication skills
• Demonstrated experience with continuous integration / delivery
• Participation in scaled agile frameworks

Skills, Licenses & Certifications:

• Scrum Master Certification (CSM, PSM, SSM, or other scrum certification)