Cyber Security Analyst

Key Responsibilities:

• Act as the primary responder for new security incidents reported by the Security Operations Center (SOC) team.
• Collaborate with the customer’s internal IT team and the local Service Delivery Manager (SDM) to handle incidents, including validating their legitimacy and determining appropriate response actions.
• Conduct thorough investigations of security incidents and escalate as needed.
• Identify the root causes of security incidents and offer mitigation recommendations.
• Ensure proper incident management documentation by keeping ticketing systems up to date and logging all actions taken.
• Work closely with off-site teams in France, including L1/L2 analysts and the Service Delivery Manager, to maintain business continuity and provide backup support when necessary.
• Provide regular updates and reports to customer stakeholders as needed.

Technology/Systems in Use:

• SIEM Platform: Sentinel
• Alert Orchestrator: Palo Alto XSOAR
• Ticketing System: ServiceNow
• Vulnerability Analysis: Rapid7

Qualifications & Skills:

• Demonstrated experience in security incident handling or a cybersecurity-related role.
• In-depth understanding of security incident management processes and industry best practices.
• Familiarity with IT environments and security tools for detection and response.
• Strong communication skills, capable of engaging both technical and non-technical teams.
• Experience working collaboratively with remote teams is a plus.
• Proficient in managing incidents from detection through resolution.
• Excellent troubleshooting and root cause analysis abilities.
• Ability to adapt to customer needs and service requirements, particularly in cases of absence or emergency.

Certifications:

• ISO 9001
• ISO 14001
• OHSAS 18001 / ISO 45001
• ISO 50001
• OPQIBI
• OPQCM
• EN9100
• QUALIOPI
• ISO 26000